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Maniphest T85359

Busy Server Crashing almost hourly - Due to patch 1.54
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Description

Where shall we start... another Arma Patch that causes extremely poor server stability.

Arma3server.exe is not responding message on all 3 of our servers which is happening hourly... its less in the early hours of the morning but still happens when around 30-40 players +

When under load at 124 players per server the server will crash around hourly..

We have been speaking to David (Dwarden), Upgraded EXTDB2 to the latest version which has not made any difference.

Prior to 1.54 all servers were extremely stable and did not crash in several months.

We have been speaking to 2 other of the biggest Altis Life servers who are also experiencing crashes, We can also see multiple other servers here in other feedback tickets having the same issue.

The server is running the following

Dwarden 1.54 Performance Patch V3
Windows 2012 R2
Customised Altis Life mission
EXTDB2 Version 69
tbb4malloc_bi.dll {F27579} {F27580}

Details

Legacy ID
2785841924
Severity
None
Resolution
Open
Reproducibility
Always
Category
Server
Steps To Reproduce

Dwarden 1.54 Performance Patch V3
Windows 2012 R2
Customised Altis Life mission
EXTDB2 Version 69
tbb4malloc_bi.dll

Busy server... lots of players... however i can see smaller servers of around 30-40 players are having this issue also.

Additional Information

Please fix this asap, Nearly 2 weeks already is not acceptable.

Dwarden has been very helpful but i can see from this feedback tracker that Adam is asking no further questions but asking for logs, If there is something we need to try/fix we will happly spend our own personal time helping Bohemia further fix this for the Arma community.

Its a shame releases like this are released before the weekends and then performance patches being rushed out before a weekend also, I ve seen that Bohemia consider fixing the server issues prority however i am yet to see that as DnA keeps updating the changelog with non server stability items.

Anyway rant over! Let me help by continuing to provide logs but please note we will be getting our very large community to rollback to 1.52 and we will be rolling our servers back if this isnt fixed by monday/tuesday as we cannot go on like this we are losing many players!

This will mean the logs from us will unfortunately stop.

Event Timeline

Bohemia edited Steps To Reproduce. (Show Details)Dec 12 2015, 4:52 PM
Bohemia edited Additional Information. (Show Details)
Bohemia set Category to Server.
Bohemia set Reproducibility to Always.
Bohemia set Severity to None.
Bohemia set Resolution to Open.
Bohemia set Legacy ID to 2785841924.May 8 2016, 1:18 PM
Bohemia added a subscriber: Bohemia.
Bohemia added a comment.Dec 12 2015, 4:55 PM

Just added Crash 6 and Crash 7 of the 12th December

Logs Uploaded Titles:
Crash 6 - 2pm 12th.rar
Crash 7 - 3pm 12th.rar

Bohemia added a comment.Dec 14 2015, 4:55 AM

I havent got time unfortunately to upload any more logs but the server is crashing hourly.

Please fix this asap as alot of time is being spent checking on the servers and supporting the players effected by these crashes who mainly bought arma 3 just to play our servers (feedback we hear daily)

If you require anymore help please take time to speak with us and the servers directly (dwarden has me on skype), Unfortunately after Wednesday this week we will be reverting back to 1.52 and advising our players to do so also as this version was very stable.

Many Thanks

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