See #0020193
Error message: "Problem occurred when saving profile data. This file may be set to read-only or can be blocked by another instance of the game (e.g, dedicated server)"
Error message is shown when Arma3 is started. Version 1.26.126789.
Description
Description
Details
Details
- Legacy ID
- 3156317089
- Severity
- None
- Resolution
- Open
- Reproducibility
- Always
- Category
- Game Profiles
Steps To Reproduce
Windows workstation has joined to windows domain. Following Group Policies are set:
Folder Redirection policy processing
Group Policy slow link detection
Also: User Policies\Windows Settings\Folder Redirection\Documents is enabled so that "For user Clair, this folder will be redirected to: \\STORAGESERVER\SHARE\Clair\Documents"
Result is that My documents is no longer "normal" directory, but a network share. Arma3 is unable to handle saving data to it's profile directory, which is located under My Documents. Same thing will happened with Arma2OA
Additional Information
WORKAROUND: It is be possible to use -profiles startup switch as a workaround, but Arma3 launcher does not support this. Having normal shortcut in Desktop + -profiles added will makes it possible to save profile outside My Documents.
Event Timeline
Comment Actions
So its because your sharing your "My Documents" folder, Arma is unable to save there due to... file/folder protection?
Comment Actions
I doubt this is permission issue. I'm logged in to Windows using normal domain account (non-admin) and using that account I'm able to access files from the network share. I'm running Arma3 without admin accounts.
Test #1 - Following test was made
using command prompt:
net use i: \\storage-server\share\path
the I copied local disk contains of the Arma3profiles to that folder path
Next I changed the arma3 shortcut to have -profiles=i:\arma3profiles instead of -profiles=C:\users\<local_account>\arma3profiles
Started Arma3 from the icon without profile issues. I also checked that the files in that path were accessed as the timestamp was updated. (Files at C:\users\<local_account>\arma3profiles were not).
Then removing the I: -drive using
net use i: /delete
Test #2 - \\UNC -share
When I opened Windows explorer then expanded Libraries (from left) and clicked
properties on the documents (still at the left) I got Documents Properties window. It shows two Library locations. First is My Documents, which is pointed to \\storage-server\share\path.
https://www.dropbox.com/s/unt28c288h1khnx/documents-properties.jpg?dl=0
Next I changed the arma3 shortcut to have -profiles=\\storage-server\share\path\arma3profiles instead of -profiles=C:\users\<local_account>\arma3profiles
Same error message as in description.
--> Arma3 does not handle UNC paths, workaround is to store profile on local disk under c:\users\<local account>\somearma3directory and use -profile with the shortcut?
And just to clarify if I test
dir \\storage-server\share\path\arma3profiles
no access errors
mkdir \\storage-server\share\path\arma3profiles\test
directory is created, no access errors
rmdir \\storage-server\share\path\arma3profiles\test
directory is deleted, no access errors