As per issue 0004997 which was never resolved, but I can actually get into the game now. when playing game, usually on a screen change (ie, sometimes when getting into a vehicle, but every time I try ans bring up the map) the screen either blanks or shows random coloured lines, no game image whatsoever. {F22298} {F22299}
Description
Description
Details
Details
- Legacy ID
- 3056012748
- Severity
- None
- Resolution
- Won't Fix
- Reproducibility
- Always
- Category
- Game Crash
Steps To Reproduce
Press M for map, crashes every time.
Additional Information
Setup is same as files uploaded for original report, except I now run a single screen at 2560x1440 (Dell U2713HM)
Event Timeline
Comment Actions
We need dxdiag and files from this folder for solve your problem. C:\Users\<Name>\AppData\Local\Arma 3\
Can you upload somewhere in winrar package please?
When package will be smaller than 2,097k, so you can attach here. When package will be bigger, please use some free sharing service and post link here. Thank you.
Comment Actions
Unable to reproduce and nothing is helpful in .rpt files. Do you have hw overclock? Did you try some DX11 benchmark?
Comment Actions
No, all HW is stock. What DX11 benchmark would you like me to run? I can try anything if you think it'll help.
Comment Actions
One of the best is this benchmark http://unigine.com/products/heaven/
Free version is enough for test. Set DX11, tesselation and some high settings and let run it 20-30 minutes or more. Thank you.
Comment Actions
Ok, benchmarking failed on test 22 (I think), so did some more investigating.
It looks like if I have FSAA turned on (at any detail level) it crashes every time (usually when changing to a map).
All other graphics settings appear fine so far.
Comment Actions
Right, cancel my last, it still crashes, but it takes longer. I was able to play through a whole showcase mission, for the first time. Then crashed on the scuba one.
Comment Actions
Yes, just tried it, started playing the scuba showcase, and when i pressed M to bring up the map, it locked up.
Comment Actions
I had just tried Heroes and Generals, and I experienced the same crash as in Arma III, so I have tried experimenting again.
The crash seems to be related to resolution, when I run a full resolution (2650x1440) version of the benchmarking test you recommended it crashes, but at 1920x1080 it's stable. Heroes and Generals also seems stable at this resolution, but Arma still crashes. I have tried dropping it right down to 1600x900 but it locked up on loading, and I couldn't even get into the game.
Other games seem to run fine at the full resolution.
Comment Actions
Sure, I have.
What is situation in version 1.10?
Did you try other display mods? Fullscreen window for example.
Did you try latest graphic drivers?
Thank you for more info.
Comment Actions
I have recently done a complete system rebuild, with everything new (cpu, memory, m/b, even the psu) except the gfx card. So i have tried again, and it's the same crash, running the latest version of Arma, and the error has now occurred in World Of Tanks, so it's not a problem with the software.
I have spent a long time on this, and I now believe it to be a hardware fault on a memory module. The reason it's taken so long to pin down is that arma is a heavy user of the memory on the card due to the details in high quality modes, and most other games were not at the time, but are starting to catch up now, so it's only hapenning in other games now.
The card is 16 months old, but the company I bought it from have confirmed they will still RMA it as it's a hardware fault, so assuming that goes ok, I think we ca close this issue.
Thanks for your help with trying to get this sorted out, and hopefully, I won't be raising another one in a few weeks when I have a new card!