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Clients kicked with "Steam ticket failed"
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Description

Only a few clients can join our server as most are instantly kicked with the error "Steam Ticket failed"

The server does not require addons, and all of the guys I talked to could connect without issues, but others seem to get booted everytime. We are running the game as a client through steam, the server uses the command line updater executable to keep the game up to date (steamcmd.exe).

I read that using a launcher as a client causes this issue. Interestingly I cannot find any feedback on this tracker from a server side perspective.

I won't post our server IP as this could be seen as promotion. However, I'd like to gather some feedback if this error is common or something specific for our server.

Details

Legacy ID
2973997089
Severity
None
Resolution
Open
Reproducibility
Always
Category
Server
Steps To Reproduce
  • start a dedicated server
  • watch people try to connect
  • watch them get kicked off with aforementioned error
  • play alone on your paid dedicated

...

  • non-profit

Event Timeline

ThePredator edited Additional Information. (Show Details)
ThePredator set Category to Server.
ThePredator set Reproducibility to Always.
ThePredator set Severity to None.
ThePredator set Resolution to Open.
ThePredator set Legacy ID to 2973997089.May 7 2016, 4:51 PM
Bohemia added a subscriber: AD2001.Sep 21 2013, 2:50 PM