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Appcrash
Closed, ResolvedPublic

Description

When choosing play in steam menu I always get Appcrash message with
Arma 3 Alpha.
{F17582}

Details

Legacy ID
2468353526
Severity
Crash
Resolution
Not A Bug
Reproducibility
Always
Category
Game Crash
Steps To Reproduce

Right click on Arma 3 Alpha in steam , select play,I get Appcrash meassage

'Arma3alpha has stopped working' which includes the Problem Signature which is in zipped package.

The game has never started or progressed beyond this point.

Additional Information

The file "Arma 3 Alpha" does not exist at:
C:\Users\<Name>\AppData\Local\Arma 3 Alpha\ ,steam instead placed it at:

C:\Users\<Name>\AppData\Local\Temp\Arma 3 Alpha\

The "Arma 3 Alpha" also exists at:
C:\Program Files (x86)\Steam\steamapps\common\Arma 3

I have tried running the game as Admin with the same Appcrash result.
Product Version 0.5.0.102571

Event Timeline

Chooky edited Steps To Reproduce. (Show Details)Mar 9 2013, 3:49 AM
Chooky edited Additional Information. (Show Details)
Chooky set Category to Game Crash.
Chooky set Reproducibility to Always.
Chooky set Severity to Crash.
Chooky set Resolution to Not A Bug.
Chooky set Legacy ID to 2468353526.May 7 2016, 11:53 AM
Bohemia added a subscriber: Chooky.Mar 9 2013, 3:49 AM

Resolved.
Issue seems to be caused by Zonealarm for me also.
But simply turning ZA off isn't enough.
I have managed to get it to work by un-installing the ZA Toolbar, then setting the "ZoneAlarm LTD Toolbar IswSvc" service to manual. Then after a reboot and exiting ZA from the right-click popup Arma 3 will finally start.

ZA can then be restarted or the computer rebooted to restart it - this saves having to remove ZA altogether.

I had the exact same issues:

"Click play > Select Fullscreen/Windowed in Steam Launcher > Click ok > appcrash window"

Uninstalled ZoneAlarm > Rebooted > Worked perfectly from then on...

As already mentioned, No folder generated in the AppData folder in "/user/AppData/" before I uninstalled ZoneAlarm... Now Arma 3 is running fine there is a folder there now.

zone alarm related issue, also a duplicate