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Crash upon startup: Cannot create DX11 device
Closed, ResolvedPublic

Description

When starting the game, the logo appears with a loading bar under it. The bar doesn't appear to get to the end (last text seen is "loading profile options") when it crashes with the following error message:

"Cannot create DX11 device:
Adapter (NVIDIA GeForce GTX 460) Fullscreen
Resolution 1920x1090, format R8G8B8A8_UNORM, refresh 60Hz
Error E_OUTOFMEMORY" {F16855}

Details

Legacy ID
4042190003
Severity
Crash
Resolution
Not A Bug
Reproducibility
Always
Category
Game Crash
Steps To Reproduce

Start the game through Steam.

Additional Information

Computer specs:

ASUS P8P67 motherboard
Intel core i5 2500K @ 3.30GHz
2x4GB 1333MHz DDR3 RAM
NVIDIA GeForce GTX 460, 1GB GDDR5

Event Timeline

Sniper_Party edited Additional Information. (Show Details)
Sniper_Party set Category to Game Crash.
Sniper_Party set Reproducibility to Always.
Sniper_Party set Severity to Crash.
Sniper_Party set Resolution to Not A Bug.
Sniper_Party set Legacy ID to 4042190003.May 7 2016, 10:40 AM

Tried reinstalling directx, display drivers, and the game. Still doesn't work.

arma3.rpt for one crash:

"=====================================================================

C:\Program Files (x86)\Steam\steamapps\common\Arma 3\arma3.exe

"C:\Program Files (x86)\Steam\steamapps\common\Arma 3\arma3.exe"

Exe timestamp: 2013/03/06 01:37:50
Current time: 2013/03/06 01:44:27

Type: Public Alpha
Branch: Stable

Version: 0.5.102571

Item STR_DISP_OPT_DISABLED listed twice
Item STR_WORD_DIST100 listed twice
Item STR_WORD_DIST1000 listed twice
Item STR_WORD_DIST200 listed twice
Item STR_WORD_DIST500 listed twice
Item STR_WORD_DIST2000 listed twice
Item str_disp_hintc_continue listed twice
Updating base class Default->GdtAsphalt, by a3\map_data\config.bin/CfgSurfaces/carpet/
Updating base class Default->GdtStratisDirt, by a3\map_data\config.bin/CfgSurfaces/mud/
Updating base class RscControlsGroup->RscControlsGroupNoScrollbars, by a3\ui_f\config.bin/RscDisplayMain/controls/ModIcons/
Updating base class RscPicture->RscPictureKeepAspect, by a3\ui_f\config.bin/RscDisplayMain/IconPicture/
Updating base class RscListBox->RscCombo, by a3\ui_f\config.bin/RscDisplayCustomizeController/Steepness/
DX11 - Initializing DX11 engine.
DX11 - Detecting best GPU adapter.
DX11 - Detected best GPU adapter 0 : "NVIDIA GeForce GTX 460", benchmark result = 1000, level coef = 100, total result = 100000
DX11 - Using DXGI adapter 0.

  • adapter description : NVIDIA GeForce GTX 460
  • adapter vendor ID : 4318
  • adapter device ID : 3618
  • adapter subsys ID : 2203914307
  • adapter revision : 161
  • dedicated video memory : 1025966080
  • dedicated system memory : 0
  • shared system memory : 3220779008

Error: JoystickDevices - CoInitilizeEx return 80010106
Detected Joystick: T.16000M

0 ... X Axis [1,30]
1 ... Y Axis [1,31]
5 ... Z Rotation [1,35]
6 ... Slider [1,36]

Error: CoInitilizeEx (XAudio2-1st trial) return 80010106
Error: Audio - enumeration output devices failed.
Warning: Audio device creation failed, attempt to create default audio:
SamplesPerSec: 44100, channels: 2, bitsPerSample: 16
Error: CoInitilizeEx (XAudio2-2nd trial) return 80010106
Error: Mastering voice creation failed - no sound will be played, with error: 88960001.
DX11 error : Cannot create DX11 device : E_OUTOFMEMORY
Resolution failed: 1920x1080x (60 Hz)
ErrorMessage: Cannot create DX11 device:

Adapter (NVIDIA GeForce GTX 460) Fullscreen
Resolution 1920x1080, format R8G8B8A8_UNORM, refresh 60 Hz
Error E_OUTOFMEMORY"

Contents of Arma 3 Alpha folder in User/AppData/Local: http://www.sendspace.com/file/19uhzf

Installed the new NVIDIA Beta drivers, which has fixed the issue.

After turning off my computer for the night and attempting to run the alpha again, the problem came back. I reinstalled the beta display drivers and it works again.

Is this an issue with the drivers not maintaining installation properly after a reboot or an issue with the game?

It appears I have to reinstall the beta drivers after every single game reboot. Have installed as administrator etc, but to me it looks like a driver issue and not an Arma 3 one.

Can you try use driver cleaner? Usage of driver cleaner before installing new drivers will make sure you have no corrupted drivers left on computer.
It was solution for lot of people.

I tried. Still didn't work.

Procedure:

  1. Restart into safe mode
  2. Use Driver Cleaner on NVIDIA
  3. Restart normally
  4. Install Beta Drivers again
  5. Restart computer
  6. Try to run the alpha again
  7. Observe crash

I then installed the drivers again and now it works.

Good to hear. Closing for now as the issue is solved