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Combination of 'Rendering' Video options causes PC to freeze
Closed, ResolvedPublic

Description

When running the Editor from the main menu, my PC will freeze completely if 'Anti-Aliasing' is set to 8x and 'HDR Quality' is set to Standard. {F16713}

Details

Legacy ID
434709827
Severity
Crash
Resolution
Won't Fix
Reproducibility
Always
Category
Game Freezes
Steps To Reproduce

With 'HDR Quality' on Low and all other settings on Ultra the Editor will start normally.

With 'HDR Quality' on Standard and all other settings on minimum the editor will start normally.

With 'HDR Quality' on Standard, 'Anti-Aliasing' on 8x and all other settings on minimum the computer will freeze, requiring a manual restart.

Additional Information

Intel i7 3770K
Radeon HD 7970 3 GB
16 GB DDR3 RAM

Windows 7 64-bit, up to date

Tested with AMD Catalyst 12.10 (August 2012)and AMD Catalyst 13.2 Beta 7 (Current Beta).

Event Timeline

Noodle edited Steps To Reproduce. (Show Details)Mar 5 2013, 4:05 PM
Noodle edited Additional Information. (Show Details)
Noodle set Category to Game Freezes.
Noodle set Reproducibility to Always.
Noodle set Severity to Crash.
Noodle set Resolution to Won't Fix.
Noodle set Legacy ID to 434709827.May 7 2016, 10:28 AM

We need dxdiag and files from this folder to solve your problem. C:\Users\<Name>\AppData\Local\Arma 3 Alpha\

Can you upload it somewhere in winrar package please?
If package is smaller than 5,000k, so you can attach it here. Thank you.

Noodle added a subscriber: Noodle.May 7 2016, 10:28 AM
Noodle added a comment.Mar 7 2013, 3:24 PM

I have uploaded the files you requested, please let me know if there is anything else you need.

Something else I have noticed about this freeze: it is only the Editor interface which causes it. If I have my settings as to avoid the issue and then Preview a mission in the Editor, I can put AA and HDR on max in game and play without a problem. If these settings are still on when I exit the Preview and go back to the Editor interface then the game will freeze.

I can confirm that this is a generic issue which can affect many programs and is caused by the Memory Clock aspect of a GPU being too high for the power supplied to it.

If you are having this issue then I would suggest reverting the Memory clock-speed on your GPU to stock. If you are getting this issue but have not over-clocked your GPU, then underclock your GPU Memory Clock by 150-200 MHz.

As this is not a fault with ArmA 3 I believe that this topic can be closed.

Thank you for info.
Over-clock issue.