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Infinite loading screen
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Description

After installing the most recent update for the PS4 DayZ application on PS5, I have ran into a repetitive issue making the game unplayable. Whenever the console is connected to my home internet (averaging 250mbps download and 20mbps upload speeds) it will not let me join a server. The app fails in one of two spots. Right when I press X to join the server the backdrop goes black but the UI stays up displaying the servers. I can move the selection up and down amongst the servers on screen but it never loads in and I cant back out or move to another screen without closing the app. The other failure point is after the countdown to join when the loading screen with the red bar gets about 1/3rd of the way. The loading bar will get to the area where the white line on the road is and stop permanently. The only way for me to get away from these two issues is to close the app. I have found I can very rarely get into a server by joining through a friends invite or through the party chat which only lasts for 20min-1hr before theres a desync issue. The only way for me to reliably enter the game is on my phone Hotspot which has terrible speeds and immediately leads to desync or crash. I have taken all possible steps to trouble shoot including a new router and having the ISP run resets and troubleshoot. I have cleared all the saved data in my console and Playstation cloud and uninstalled the game then reinstalled, as well as restoring licenses and even trying different Playstation accounts thinking I may have gotten banned or something. Is it an IP issue between the servers and my console? The ISP said they're unable to do port forwarding or customize NAT but my phone Hotspot has the same NAT type as the hone internet. Also wanted to add I have tried wifi and ethernet cable the issue happens either way.

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 7
Category
General
Steps To Reproduce

Open app and attempt to join server from the main menu instead of joining through a friend's invite. Though it does often happen when I try joining a friend.

Additional Information

It has been almost 2 weeks since I've been able to play with my friends and our base has been attacked multiple times while im stuck in the party listening to it. This sucks

Event Timeline

Idk why it says OS windows 7 its a ps5 not pc

Geez added a subscriber: Geez.Jun 18 2025, 11:25 AM