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Purchase bug
Closed, ResolvedPublic

Description

Bought the elite pack with discount and charme me without discount. It was 5,99, but i payed 29,99.

Details

Severity
None
Resolution
Open
Reproducibility
N/A
Operating System
Windows 7
Category
General
Steps To Reproduce

Include as detailed reproduction steps as possible if the nature of the issue allows for it.

Event Timeline

Geez changed the task status from New to Need More Info.Fri, Apr 25, 12:22 PM
Geez added a subscriber: Geez.

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TeamPT_Doz_Leroz

a47347de-dc31-4edf-9005-128a21b61292

Geez changed the task status from Need More Info to Assigned.Fri, May 2, 11:39 AM
Geez closed this task as Resolved.Fri, May 2, 1:43 PM
Geez claimed this task.

Thank you.
Please contact the Playstation support directly.
While the discount is shown in the ingame store, it gets the data from the Playstation backend so if you bought something on discount but have been charged full price, that would be an issue on Playstation side.
Regards,
Geez