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Maniphest T191248

I can't connect to an online gaming session.
Awaiting internal Testing, NormalPublic
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Description

Please provide as detailed description of the issue as possible - videos/screenshots will help tremendously!
Do not forget to Include Vigor ID as a part of the report.
(Please delete the above before creating the ticket)
Hello!
I have been logging into my account for 6 days now but I can't join any game sessions (Encounter, Shootout, Elimination).
After trying to connect I get:

  • Connection error.
  • Matchmaking cancelled.
  • Or just a long search (I wait for 10 minutes, then I interrupt myself).

At the same time, resources are generated in my account, I can complete tasks that do not require actions in battles.
Please help.
Please tell me what's wrong?
How can I solve this problem?
My ID - cb1a515c-37f6-48ef-bd39-8f57fa2a291a

Details

Severity
None
Resolution
Open
Reproducibility
N/A
Operating System
Windows 7
Category
General
Steps To Reproduce
  1. Log in to your account
  2. Select any card.
  3. Wait for connection.

Event Timeline

Geez changed the task status from New to Awaiting internal Testing.Wed, Apr 23, 12:07 PM
Geez added a subscriber: Geez.Wed, Apr 23, 12:25 PM

Hello,
Can you please let us know from which region are you connecting?

overt_colander98 added a comment.Wed, Apr 23, 2:28 PM

I live in Turkey all the time, for the last 2 months I have been in Russia and playing from here.

overt_colander98 added a comment.Mon, May 12, 9:29 AM

Will you answer something?

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