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Unable to get on community server
Reviewed, NormalPublic

Description

Hi guys.
I am experiencing a problem getting on community servers. It always starts with the game stuttering (I am hard wired to my router, I have great internet and I play on an Xbox series X) and then my hands are bugged, I can't interact with anything bring out my weapon or open doors. I then have to log out and then try load back in. But here is where the problem starts. I get the 15 seconds count down, and then the server starts to load. It gets about 20% and then just freezes completely I can't do anything and have no option but to open the Xbox guide and close the game manually. The thing is my character kind of loads into the server at the same time. My friend was next to the location I logged out at and he could see the "check pulse" prompt but my character was invisible, I tried to load in again and the same thing happened, I told my friend to kill me which he done. I closed the game again and loaded in again, this time it worked and I was on the coast as a fresh spawn. The thing is it keeps happening and sometimes I play solo so he won't be there to kill me to "reset" my character.
As you can imagine this is incredibly annoying. I feel like I can't play the game I love with my friends. I have seen online other people having the same problems so I know it's not just me or my hardware.

Details

Severity
Major
Resolution
Open
Reproducibility
Sometimes
Operating System
Windows 7
Operating System Version
Xbox
Category
Game Freezes
Steps To Reproduce

This issue tends to happen when I'm in a large city and fighting infected. My hands become bugged and I can't interact with anything.

Event Timeline

oO_SANDM4N_Oo set Operating System Version to Xbox .
Geez changed the task status from New to Reviewed.Feb 20 2025, 11:04 AM
Geez added a subscriber: Geez.

Hello oO_SANDM4N_Oo.
This sounds like some sort of network issue as it seems there is a problem in communication between the server and your client.
Regards,
Geez