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Paid for insurance lost all my stuff
Need More Info, NormalPublic

Description

I have just lost all my equipment even after purchasing insurance for it...

Details

Severity
None
Resolution
Open
Reproducibility
N/A
Operating System
Windows 7
Category
General
Steps To Reproduce

Include as detailed reproduction steps as possible if the nature of the issue allows for it.

Additional Information

My user ID is: 68167c86-9446-4e5f-b0e8-a86d8563ecac

Event Timeline

HONZA69 created this task.Oct 6 2024, 10:08 AM
Geez changed the task status from New to Need More Info.Oct 21 2024, 4:33 PM
Geez added a subscriber: Geez.

Hello HONZA69.
Please provide detailed description of the issue and possibly the reproduction steps.

Jinkai added a subscriber: Jinkai.Oct 29 2024, 6:05 AM

I just loaded up before my encounter so I "bought" insurance and "more loot". It shows that I got both tickets. I played the encounter and ended up dying from radiation, but, I wasn't worried bc I got the insurance before the match. I died. The game then says " oh too bad you didn't get the insurance,it would have saved your load out.". Now I wasted my crowns and worse, lost my special issue shotgun. Please help me get it back plus my wasted crowns. Thanks for your help.

Geez added a comment.Oct 29 2024, 2:02 PM

Hello Jinkai.
Have you bought the tickets and then used them? Or have you not used them? Also you are not able to lose the special shotgun as you cannot lose any skin for the weapon in the encounter