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Cant login in Workbench with 2FA enabled
Closed, ResolvedPublic

Description

If you have 2FA enabled on your BI Account you can no longer login into Workbench (new login).
If you try to login you instantly get the following error in the log file and cannot login at all.

[RestApi] ID:[7] TYPE:[EBREQ_USER_DirectLogin] Error Code:422 - Missing data, apiCode="", message="Missing 2FA token"

Not sure if im missing something, but the login form in Workbench does not have a field or asks for any 2FA:

To login again you have to disable 2FA, login into Workbench and enable 2FA again.

Details

Severity
Major
Resolution
Open
Reproducibility
N/A
Operating System
Windows 10 x64
Category
General
Steps To Reproduce
  1. Have 2FA enabled on your BI Account
  2. Try to login into Workbench

Event Timeline

TheBonBon created this task.Sep 7 2024, 6:22 PM
Geez changed the task status from New to Awaiting internal Testing.Sep 10 2024, 3:27 PM
Geez changed the task status from Awaiting internal Testing to Assigned.
DarkWolf claimed this task.Jan 8 2025, 3:55 PM

Hello, do you still experience this issue on currently released 1.2.1 or Experimental 1.3 ?

In 1.2.1 login fails with:
DEFAULT (E): Login failed. Error code: 0 (422)
I dont have experimental version currently, so cant test there.

DarkWolf closed this task as Resolved.Jan 30 2025, 1:07 PM

Issue was fixed in 1.3.0.52