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(Playstation 5) I have an issue connecting to the PS server. I´m getting this Error "Warning 0x00040038 - DB_ERROR."
Reviewed, UrgentPublic

Description

Hello, for about 2 weeks now, I've been trying to figure out why I'm getting this error 'Warning 0x00040038 - DB_ERROR.' I've checked Discord servers, but none of the advice helped. Could you please tell me how to resolve this error? The server is hosted on Nitrado, and the situation has been getting worse lately.
Thank you for your time.

Details

Severity
Block
Resolution
Open
Reproducibility
Random
Operating System
Linux
Operating System Version
Playstation 5
Category
Error Message

Event Timeline

SebCz created this task.Jan 27 2024, 1:02 PM
SebCz renamed this task from I have an issue connecting to the PS server. I´m getting this Error "Warning 0x00040038 - DB_ERROR." to (Playstation 5) I have an issue connecting to the PS server. I´m getting this Error "Warning 0x00040038 - DB_ERROR.".
SebCz changed Operating System from Windows 7 to Linux.
SebCz set Operating System Version to Playstation 5.
Geez changed the task status from New to Need More Info.Jan 29 2024, 10:11 AM
Geez added a subscriber: Geez.

Hello SebCz.
Can you please send us the server name and IP? Also do you experience this on any other server? And have you tried to contact Nitrado directly as well?

Hello, I play on a Community Server in the Czech Community. The server is named: ! Apocalyptic ! EU/CZ/SK / Whitelist / www.apocalyptic.cz, and the IP is: 95.156.224.121:11200. I only have an issue with this server, but it's the only one I play on. Nitrado told me to wipe the server, which seems foolish to me. Communication with Nitrado is sometimes challenging.
Thank you for your time.

Geez changed the task status from Need More Info to Reviewed.Jan 30 2024, 2:00 PM

Hello SebCz.
Unfortunately Nitrado is correct. The database is corrupted and cannot be repaired. The player.db has to be wiped completely.

SebCz added a comment.Feb 7 2024, 12:42 PM

Hello, I'm not exactly sure how it works, but I couldn't resist and tried deleting all the Save Files on PS5. Then the Admin added me to the Whitelist and suddenly it worked.
Just giving feedback.
Have a nice day.