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Players become invisible and unable to log in once another connects to the server
Need More Info, UrgentPublic

Description

On our testing server, 10 slot Livonia. Select players are finding the following issues:

  • Softlocked characters, unable to interact with surrounding or able to see other players, they can be seen by other players however, but even killing them, they're still able to run around and even be skinned/quartered. Players have restarted DayZ, reset MAC address, restarted Xbox, restarted internet connection. They played the server alone and had no issues, the moment someone else joined, the issue restarted.
  • Players who experience the same issue as a above, unless their character is killed in game, when the log out and log back into the server again, it freezes on the home page, no error message is showing at present.
  • We've had this with 3 individual players so far, all from different locations US North and South and Australia.
  • We've attempted a restore to default settings of server and wiped etc. but issue is still arising, I've seen this issue in another server before but it appears to becoming more frequent, only seems to be effect Livonia also.

If I can get any more information or footage of this occurring, I'll be sure to update this

Details

Severity
Crash
Resolution
Open
Reproducibility
Random
Operating System
Windows 7
Category
Ingame UI
Steps To Reproduce

Player crashes whilst in game
Player tries to rejoin
Player either gets locked on DayZ home screen or is in game but unable to interact with anything

Event Timeline

Geez added a subscriber: Geez.Oct 30 2023, 11:13 AM

Footage from the players perspective unable to log

Just following up with this, we upped the spawn in timer to 10 seconds, and this resolved temporarily, but this has now reverted back to occuring again. Changed timer back to default also, but this still consistently drops for players in South USA and AUS.

Geez changed the task status from New to Need More Info.Nov 6 2023, 9:42 AM

Hello LostRoads.
Is this server running vanilla configuration or are you using some sort of modified files? And have you tried to contact the server provider first?