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Description


I can easily run this game months ago,but know some how when I open it,it always crash,my system and video driver is up-to-date,so it may not be my hardware or drivers' problem,and here is a zip about it.I'm eager to solve this problem.

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 11 x64
Category
Game Startup
Steps To Reproduce

just open the game from steam

Event Timeline

aleew created this task.Sep 28 2023, 4:02 PM

Here are some steps you can take to diagnose and potentially resolve the issue:
repair
Check for Software Updates: Ensure that both the game and your operating system are fully updated to the latest versions. Sometimes, game developers release patches to address compatibility issues.

Verify Game Files: If you're using a platform like Steam, you can verify the integrity of the game files. This can help fix any corrupted files that might be causing the crash.

Graphics Settings: Try lowering the in-game graphics settings to see if that resolves the issue. Your hardware might be struggling with the current settings.

Background Applications: Make sure no background applications or processes are interfering with the game. Close any unnecessary programs running in the background, especially resource-intensive ones.

Temperature and Hardware: Check your computer's temperature while running the game. Overheating can cause crashes. Ensure that your PC's cooling system is working properly and that there isn't excessive dust buildup.

Check Event Viewer: Open the Windows Event Viewer and look for any error messages or warnings related to the game's crash. This can provide more information about the cause.

Driver Rollback: While it's generally a good practice to keep drivers updated, sometimes a recent driver update can introduce compatibility issues. You might want to try rolling back to a previous version of your graphics card driver.

Compatibility Mode: Right-click the game's executable file, go to Properties, and try running it in compatibility mode for an earlier version of Windows.

DirectX and Visual C++ Redistributables: Ensure that you have the necessary DirectX and Visual C++ Redistributable packages installed. Sometimes, games require specific versions to run correctly.

Reinstall the Game: As a last resort, you can uninstall the game and then reinstall it. This can often fix issues related to corrupted game files.

Check for Known Issues: Look for any forums, Reddit threads, or community discussions related to your specific game. Sometimes, other players have encountered and solved the same problem.