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Maniphest T174654

Missing dlc for dayz
Need More Info, UrgentPublic
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Description

I have bought your game from the PlayStation store Dayz with the lovania bundle. I downloaded the game and tried to play the dlc but it says I don’t have it. I have tried to restore the license, re download the game and other methods your team has made me try. They sent me here to report the problem

Details

Severity
Feature
Resolution
Open
Reproducibility
Always
Operating System
Windows 7
Category
General

Event Timeline

Geez changed the task status from New to Need More Info.Aug 14 2023, 11:45 AM
Geez added a subscriber: Geez.

Hello Simsonpanda.
Was DayZ purchased through shared account by any chance? and what happens if you try to connect to a livonia server anyway?

Simsonpanda added a comment.Aug 16 2023, 2:34 PM

I have not purchased it through a shared account and it tells me I have to buy the dlc even though I have bought the bundle you guys offer

Geez added a comment.Aug 16 2023, 2:36 PM

And are you logged into the account that has purchased the dlc/bundle?

Simsonpanda added a comment.Aug 17 2023, 12:43 PM

Yes I am logged on the account that I have purchased the bundle

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