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PS5 rest mode connection error
Reviewed, UrgentPublic

Description

If you put the game into rest mode, a network error will appear after you turn the PS5 back on and try connecting to a server. This didn't used to happen and seems like a new bug. The game has to be closed before connecting to a server will work.

Details

Severity
Block
Resolution
Open
Reproducibility
Always
Operating System
Windows 7
Category
Savegame/Loadgame
Steps To Reproduce

Connect to a server
Exit game
Put PS5 into Power Save
Try connecting to the server after turn the console back on

Event Timeline

Warning (0x000400E0)

An unexpected authentication error occurred.
An unknown error has occurred.

I get that and about 2 other errors all the time trying to connect, server unreachable, unexpected error responce in database

Geez changed the task status from New to Awaiting internal Testing.Jul 10 2023, 1:36 PM
Geez changed the task status from Awaiting internal Testing to Reviewed.Jul 14 2023, 11:01 AM
Geez added a subscriber: Geez.

Hello fundogthrillionaire.
We have tested this but we have no issues connecting to a server after the console is turned on from Rest mode.

The only thing that comes to mind is that if you have some special setting, the internet (are you using a wi-fi connection possibly?) is turned off and it takes some time till the console connects after waking it up from rest mode.

No not using WiFi. The error code didn't help? That's okay. I'm sure others will eventually report the same issue and you'll get it figured out.

This comment was removed by Geez.