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Can’t log into my own personal community server
New, UrgentPublic

Description

Hello, I've been searching all over the place for an answer to possibly help out with this issue but haven't found anything anywhere.. the issue I'm having is on my own community server where I'm the owner, I'll log into my server and I can't interact with anything in my inventory, open any doors, or do anything except run around until my character dies.. which doesn't happen until I log off then log back in and everything is fine, now this will only happen whenever my character is complete geared and I’ve been on my server for a couple hours. So I tried to take all my gear and all my items off and store them in chests or a vehicle. now when I log on my game gets to the server countdown to get on then it'll get to the screen where it's a blurry screen of my character and won't get on the server, it'll just time out and kick me to the main menu I’ve tried my nephews Xbox account on my Xbox on my server and his character loads in perfectly fine and has access to his inventory and can open doors and interact with other items.. I've tried resetting my internet. quitting the game and restarting it. Hard restarting my Xbox. And uninstalling the game and redownloading it. If anyone has any ideas on how to help I'd greatly appreciate it. Thank you!

Details

Severity
Major
Resolution
Open
Reproducibility
N/A
Operating System
Windows 7
Category
Game Freezes

Event Timeline

j_bird133 created this task.May 9 2023, 3:10 PM

@j_bird133 Do you have a UK server? Those are notorious to keep people (even from the UK) unable to log, or logging with those problems.

@TheDevilsKnock yes it’s a UK server, what type of server should I switch it too if I’m able too?

TheDevilsKnock added a comment.EditedMay 11 2023, 12:37 AM

@TheDevilsKnock yes it’s a UK server, what type of server should I switch it too if I’m able too?

German ones are your next best option. You just have to go to https://support.nitrado.net and select any option till you get this


Live chat is quicker if you're able to get it (ticket can take a few days sometimes).
Just tell them that you want to be moved to a German datacenter for any reason (they'll still try to keep you to the UK one, but confirm them you want to move it).
If your problem is what I think it is, it's gonna get solved this way.