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Maniphest T168673

Can't login to a Bohemia Account
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Description

I asked a week ago about this error on community discord a no answer was given. I need to login on our community account and since the 0.9.6 update can't log on it in Arma Reforge profile or Arma Workbench. Our group tested and saw that we can't log out from the account prior to update, if we click "Log Out", we log out of the account but can't login to another account even restarting workbench, reinstalling or deleting profile on documents/appdata.

The error who gives the console on workbench its this:

BACKEND (E): [RestApi] ID:[8] Error Code:409 - Conflict state, apiCode="", message="ErrID: 743affae-e58e-40ec-8390-21d31a527cd1: Identity conflict usually means identity is already created."
BACKEND (E): Http Error apiCode="", message="ErrID: b64a8902-8b9c-4cf2-a4a5-b9e5bcfa04d7: Identity conflict usually means identity is already created."
BACKEND (E): [RestApi] ID:[10] Error Code:409 - Conflict state, apiCode="", message="ErrID: b64a8902-8b9c-4cf2-a4a5-b9e5bcfa04d7: Identity conflict usually means identity is already created."

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 10
Category
General
Steps To Reproduce

Not sure of 100% of people have this problems, all of us (6 players) have it.

  • Log out from your actual account.
  • Try to login with other one (Like a community one).
  • Get this error.

Other way to saw the problem:

  • Log out from your actual account.
  • Close workbench.
  • Open again and you still logged on your account.

Event Timeline

Skyrbose created this task.Oct 30 2022, 8:03 PM
buresjach added a subscriber: buresjach.Nov 1 2022, 12:51 PM

Hello, identity conflict usually means:

  1. Your Steam Identity is already linked to some other BI Account (probably personal)
  2. BI Account which you are trying to link is already linked to another Steam Identity

Origin of your issue comes actually with Steam integration with Workbench which solve different subset of problems.
Only one person is able to upload it because specific Steam Identity is owner of that addon unless Steam account is also shared.
Logout itself in Workbench will not unlink your account so you have to unlink it ingame.
This is something we are aware of and is on our list of things to solve for future, for now only solution is to share Steam account and properly link/ unlink.
Can you send us GUID of your addon? We could look for which identity it is linked to and possibly we could change it to another steam identity if you need.

Skyrbose added a comment.Nov 2 2022, 12:13 AM

Not sure if i understand it well, we need to login in to the steam account and workbench in to the same mail?

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