Page MenuHomeFeedback Tracker

Login to BI Account in Enfusion Workbench does not work (for me)
Assigned, NormalPublic

Description

I created the account on release day, but still can't log in with it.
Login to the Website works fine with the credentials...

Details

Severity
None
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
21H2
Category
General
Steps To Reproduce

try to log into BI Account in Enfusion Workbench (v.0.9.5.49)

Additional Information
BACKEND   (E): [RestApi] ID:[2] Error Code:401 - Unauthorized, ApiCode:
BACKEND   (E): Identity authentication failed - Error Code=401
BACKEND   (E): Error response: {"url":"/game-identity/api/v1.1/identities/reforger/auth","message":"ErrID: 94d9484d-3b03-4b8b-8fb0-0d121d67fbd3: Authorization failed, check your token."}
BACKEND   (E): [RestApi] ID:[4] Error Code:401 - Unauthorized, ApiCode:
BACKEND   (E): Identity authentication failed - Error Code=401
BACKEND   (E): Error response: {"url":"/game-identity/api/v1.1/identities/reforger/auth","message":"ErrID: 311731a7-f681-49f4-859f-c8eaed8edbb8: Authorization failed, check your token."}
BACKEND   (E): [RestApi] ID:[5] Error Code:401 - Unauthorized, ApiCode:
BACKEND   (E): Identity authentication failed - Error Code=401
BACKEND   (E): Error response: {"url":"/game-identity/api/v1.1/identities/reforger/auth","message":"ErrID: fafbdd3a-3d3d-4472-a800-ff1881885d53: Authorization failed, check your token."}
BACKEND   (E): [RestApi] ID:[7] Error Code:404 - Not Found, ApiCode:
BACKEND   (E): Identity authentication failed - Error Code=404
BACKEND   (E): Error response: {"platform":"bi-account","token":"eyJhbGciOiJSUzI1NiIsI......................................V...BA"}
BACKEND   (E): [RestApi] ID:[8] Error Code:400 - Bad Request, ApiCode:

Event Timeline

Spelltree edited Additional Information. (Show Details)May 19 2022, 7:27 PM
Geez changed the task status from New to Assigned.May 20 2022, 12:53 PM