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Audio Inactive on Xbox Series X
Need More Info, NormalPublic

Description

I've only just gotten the game and whenever I load into it, there's no audio for any facet of the game. No UI interaction sounds, no menu music, no sound effects. It's just complete silence for the entire game despite my headphones being charged and working on other games and the sounds of the Xbox UI working properly. I've tried adjusting different sliders for sound options, clearing saved data, and even uninstalling and reinstalling the game but nothing has worked.

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 7
Category
General
Steps To Reproduce

There's nothing specific, it just happens whenever I boot up the game.

Additional Information

Have noticed that there was one other person on Xbox Series S version that was also having the same issue. User is Crafty850 for reference.

Event Timeline

Geez changed the task status from New to Assigned.May 19 2022, 2:29 PM
Geez changed the task status from Assigned to Need More Info.May 19 2022, 3:29 PM
Geez added a subscriber: Geez.

Hello DMZ_DeadEYE.
Can you please let us know what type of audio setup are you using on your console, which type of headphones/speakers and how are these devices connected? (Wireless, adapter etc).

Regards,
Geez

Erzo7 added a subscriber: Erzo7.May 19 2022, 9:26 PM

I am having the same issue with Xbox chat headset. All audio comes through the headset instead of tv. Voice should be the only thing in the headset. Using Xbox series X