Page MenuHomeFeedback Tracker

Unable to join server
Closed, ResolvedPublic

Description

I've been having trouble accessing offi and community servers for a few weeks. I keep getting an error code (Connection failed(0x00020009)) when trying to join. I've tried everything from restarting my router to reinstalling my ps5 but nothing helps. Playstation support can't help me either. The problems only occur to me in DayZ and COD.

Details

Severity
None
Resolution
Open
Reproducibility
N/A
Operating System
Windows 7
Category
Error Message

Event Timeline

Sturmbote200 updated the task description. (Show Details)Apr 15 2022, 4:47 PM
Geez changed the task status from New to Need More Info.Apr 20 2022, 11:49 AM
Geez added a subscriber: Geez.

Hello Sturmbote200.
Are you using wired connection or wi-fi?
If wi-fi, we suggest that you connect to your console through the cable as wi-fi is generally not recommended. Also, if you have an option to test this on another network, can you please do so? Since the issue persists in another game besides DayZ for you, it is very likely an issue with your network.
Regards,
Geez

Geez closed this task as Resolved.Jun 2 2022, 2:12 PM
Geez claimed this task.

Hello Sturmbote200
The issue has been resolved internally and the fix will appear in one of the upcoming updates.
Regards,
Geez