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Connecting failed 0x00010001
Closed, ResolvedPublic

Description

Playing on xbox series x through game pass version 1.16.154602. For the past 2 days I have been getting title description error. I'm not able to log onto any official or community server with the same error. I have exited the game and tried again. I have exited and quit the game and tried again. I have uninstalled and reinstalled and I still have the same error. Additionally my character is no longer showing my created avatar and found equipment. I dont knowing this has any bearing. Please help.

Details

Severity
None
Resolution
Open
Reproducibility
Always
Operating System
Windows 7
Category
Error Message
Steps To Reproduce

Log off and back on. Closed the game and reloaded. Quit the running game and reloaded. Uninstalled and reinstalled.

Additional Information

Past 2 days. 3/14 and 3/15. My character no longer shows the created appearance or the collected items like when I was able to login. I have been able to play other games and other gamepass games. And it shows me as having a good connection with 90 mb/s down and 40+ mb/s upload.

Event Timeline

Mreach created this task.Mar 15 2022, 5:29 PM

Doing a hard reset on the xbox fixed the issue.

Geez closed this task as Resolved.Mar 16 2022, 3:35 PM
Geez claimed this task.