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Game freeze
Assigned, UrgentPublic


When I attempt to pick up an item the pick up item prompt will disappear but the item will remain on the ground along with the small bar that displays what an item is. Wherever I look the item name bar follows me around and I'm unable to interact with any other items or open doors for about two minutes. During that time frame I'm also unable to swap items or use my quick bar. I've already reinstalled the game but this did not solve the issue. It has happened multiple times this week. Please help.


Operating System
Windows 7
Steps To Reproduce

Log into game and attempt to pick up any item. 9 times out of 10 the bug reappears.

Additional Information

This is on xbox one.

Event Timeline

Scot created this task.Sep 16 2021, 4:40 AM

I know for sure it's not the internet connection as I've tried multiple sources and it's not the server I play on as I've asked around and not one person reported having this particular issue.

Scot edited Additional Information. (Show Details)Sep 16 2021, 4:43 AM
Geez changed the task status from New to Assigned.Sep 16 2021, 1:08 PM