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Server 9317 is continuously crashing
New, UrgentPublic

Description

Platform: PS4
Version of Game: Latest
Server: Official 9317

Since weeks the server is crashing every 10-20 minutes.

Messages are various:

  • Lost connection to host
  • Cant find Server
  • Timeout
  • You have been removed from the game (or something like this)

Sometimes and after several re-connects, no server will be found at all. If so, i need to clear my game data on the ps4 first, then open the game again and all servers are available again.
Also i figured out how to deal with the problems. After playing several weeks with these problems, iam expert in duplicate items now! interacting with loot right before the next server crash will duplicate it after reconnect.

Me and my friends struggling these problems. We are all on the latest version and located in different cities / different internet providers.

So it CANT be a connection problem from our side! (even if your support has claimed so in its message).

There are also two more open tickets from people who have the same problems on the same server.
Further complaints can be found on reddit & co.

The Server is EMPTY after crashing. You can see it into the server browser of the game.
Reconnecting after a crash shows a message like "You are in position 10" (or another number). That says: Everyone was kicked!

So please stop saying there is no problem. Please stop saying we need to reinstall our game. Please stop saying "reconnecting the router" would help.

There's a Problem on the server. Thats fact. Since weeks.

Kick your Sysadmin - but not your Players / Customers.

Thank you.

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 7
Operating System Version
PS4 but not available in this dropdown...
Category
Server
Steps To Reproduce

Start the game.

Connect to Server 9317.

Play it and watch.

Event Timeline

Comenius created this task.Nov 9 2020, 6:21 PM
Comenius added a comment.EditedNov 15 2020, 5:53 PM

Hello?!?!?!?!

Every few minutes the message „found a bug? Report it“ is popping up.
And now?!?!

Are you guys interested in server problems?!

@Geez this isn't just happening to Comenius on that one server. There is an exploit players are using to intentionally crash the servers. Please have someone look at the logs.

Comenius set Operating System Version to PS4 but not available in this dropdown... .Nov 16 2020, 11:44 AM
Comenius added a comment.EditedNov 18 2020, 9:41 PM

Still crashing and still no single answer.

Your support is fucked up 🖕