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Unable to Join Server! PS4
Closed, ResolvedPublic

Description

Hello,
So for the entirety of today I have been unable to join the server I play on. Official NY 2560 on Ps4. Everytime I try to join it I recieve a message that states: Connecting Failed, an unknown error has occurred. I have restarted the app, my Playstation, my internet, deleted my save game and re downloaded it from the cloud but nothing fixes this issue. I searched the forums and reddit for any solutions, and have found none. I am able to play on any other server, official or community except the one I actually use. Friends of mine were able to log into the NY 2560 without any problems. Any help would be greatly appreciated.

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 10
Category
Error Message
Steps To Reproduce

Additional Information

Also, I have deleted the game and save data off of my console and re- installed and I am still unable to connect to my usual server

Event Timeline

Bigred668 renamed this task from Unable to Join Server! to Unable to Join Server! PS4.May 10 2020, 8:29 AM
Bigred668 changed Operating System from Windows 7 to Windows 10.
Bigred668 edited Additional Information. (Show Details)May 10 2020, 7:38 PM
komin added a subscriber: komin.May 12 2020, 5:20 PM
komin removed a subscriber: komin.
Geez changed the task status from New to Need More Info.May 12 2020, 5:29 PM
Geez added a subscriber: Geez.

Hello Bigred668.
Are you still experiencing this issue? If so, please try to connect again and then send us the time (and timezone) of your connection, player name and the ID that appears in the main menu next to the game version.
Regards,
Geez

It seems to be resolved now, took about 3 days but I'm able to log in again. Thank you

Geez closed this task as Resolved.May 14 2020, 1:58 PM
Geez claimed this task.