Page MenuHomeFeedback Tracker

Game starts to load then goes into a black screen
New, NormalPublic

Description

Everytime i start Arma 3 it goes to a black screen and i have to restart my pc

Details

Severity
Crash
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Category
Game Crash
Steps To Reproduce

launch the game

Additional Information

Event Timeline

Hi,
game is not able to read from your C drive for some reason. From your log:
File read error: C:\Users\carch\OneDrive\Documents\Arma 3\carch.vars.Arma3Profile,16a: The cloud file provider is not running.
16:48:38 File read recovery from error 16a has failed with error 16a: The cloud file provider is not running.
16:48:38 Error 16a reading file 'C:\Users\carch\OneDrive\Documents\Arma 3\carch.vars.Arma3Profile'
16:48:38 ErrorMessage: The cloud file provider is not running.
16:48:38 Application terminated intentionally
ErrorMessage: The cloud file provider is not running.

Could you please try?

  1. Create folder named test on another drive than C drive or outside of documents and settings at least.
  2. Start Arma 3 Launcher
  3. Go to Parameters>All Parameters>Advanced>Profile folder
  4. Tick Profile folder and select folder test on your drive which you have created already
  5. Click on Play button in Launcher and game should boot into main menu in default settings