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Player Stuck - Player unable to move after climbing antenna tower
Acknowledged, NormalPublic

Description

I was climbing an antenna tower at the below location. When I reached the top, it seemed the player walked or jumped onto the rail. At first I was just afraid I was going to fall off but after a moment I realized I was stuck. I could walk along the railing and move about 10 feet in total but could not get down. I attempted to run, jump, run then jump, crouch, lay down and crawl, attempt to reach the ladder, but all attempts were in vain. I could not get down and was forced to shoot myself.

8137.97/9227.14 iZurvive map, slightly north west of ropka (Gorka).

Details

Severity
Major
Resolution
Open
Reproducibility
N/A
Operating System
Windows 7
Category
Game Physics
Steps To Reproduce

Climb the tower at the specified location. No other special circumstances were evident.

Additional Information

Regular Xobx

Event Timeline

kamikaze0256 triaged this task as Normal priority.
Geez changed the task status from New to Need More Info.Oct 8 2018, 2:00 PM
Geez added a subscriber: Geez.

Hello kamikaze0256 and thank you for the report.
If your character is still stuck, please send us the ID that is displayed next to the game version in the main menu and we will move the character for you.
Regards,
Geez

Thanks Geez. Unfortunately I did not think that an option and shot myself but wanted to report the issue. Thanks.

Geez added a comment.Oct 8 2018, 5:10 PM

Thank you for the update.
We will investigate the issue internally and will get back to you once we have more information on the progress.
Regards,
Geez

Geez added a comment.Oct 9 2018, 4:11 PM

Hello again.
Which specific tower of the two towers at the place did you experience the issue at? And do you remember on which floor of the tower by any chance?
Regards,
Geez

Hello Geez,
Yes, it was the southern-most tower and it occurred on the first floor after going up only one ladder from the ground.
Thanks,
kamikaze0256

Geez changed the task status from Need More Info to Acknowledged.Oct 10 2018, 12:24 PM

Thank you kamikaze0256.
The issue has been confirmed and scheduled for a fix.
Regards,
Geez