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Locked in database
Need More Info, UrgentPublic

Description

I logged out this morning same as always. I tried to log back in now, 9 hours later, and I'm locked in database.

Xbox GT: Premium Booze

Please help

Also...the sound effect on title screen really sucks. Please make option to turn that deafening wind sound off.

Details

Severity
None
Resolution
Open
Reproducibility
N/A
Operating System
Windows 7
Operating System Version
Xbox one
Category
Launcher
Steps To Reproduce

Pay $40
Enjoy game
Get locked and have eardrums bleed from wind sound while trying to get back in
Come to realization that not only are you now deaf but for the moment it appears you have paid $40 for a loading screen.

Additional Information

Title screen sound is terrible

Event Timeline

Geez changed the task status from New to Need More Info.Oct 1 2018, 5:09 PM
Geez added a subscriber: Geez.

Hello premium.chrisrow.
Is your character locked still? As the character should be automatically unlocked after an hour. If your lock persists for more than 1 hour, please send us the ID which is displayed in the main menu next to the version number.
Regards,
Geez