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Game breaking FPS drop/stuttering
Closed, ResolvedPublic

Description

I have found, and reproduced, game breaking frame drops/stuttering while using certain optics (ACOG/PSO-1) within elevated buildings within cities.

The frames will drop to the point of freezing for over a minute at times, then eventually correct itself.

I also have video evidence I will provide in the additional section.

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 7
Category
General
Steps To Reproduce

Severograd- top of either the fire station or police station.

Use either the ACOG on the M4 or PSO-1 on the AK.

Zoom into the optic, and pan around the city through windows.

After a few seconds the stuttering and frame crashing will occur.

Video evidence, as well as additional info below.

Additional Information

Using the Xbox One X

US server with around 40 players

A friend with the original Xbox One was able to experience the frame drops, however, his game crashed to the dashboard as a result.

Red dots and iron sights do not cause this issue.

Video evidence:
https://xboxdvr.com/gamer/nayte/video/61041055

https://xboxdvr.com/gamer/nayte/video/61041101

https://xboxdvr.com/gamer/nayte/video/61041118

Event Timeline

Nayte created this task.Sep 26 2018, 11:12 PM
Geez changed the task status from New to Acknowledged.Oct 1 2018, 3:51 PM
Geez added a subscriber: Geez.

Hello Nayte and thank you for the report.
The issue has been confirmed and scheduled for a fix.
Regards,
Geez

Geez closed this task as Resolved.Oct 30 2018, 1:40 PM
Geez claimed this task.

Hello Nayte.
The issue has been fixed internally and will be fixed on the public version in the future.
Regards,
Geez

Great news, and happy to help.

Thanks, Geez