Page MenuHomeFeedback Tracker

No sound in game
Need More Info, UrgentPublic


I have no audio in my game. I can talk on party chat, but there is no sound in the game or the main menu. When I try to watch the introductory video it kicks me out to the xb1 home screen. I have deleted the game and reloaded it twice. I have tried multiple servers. I have also went through all the in game controls and settings. I even deleted my character and it still isn't working. When it happened I was on party chat and my friends voices started to glitch. The game worked fine just no sound. I was in an American server not sure which one.


Operating System
Windows 7
Operating System Version

Event Timeline

Avswamp created this task.Sep 25 2018, 4:39 AM
Geez changed the task status from New to Need More Info.Sep 25 2018, 12:46 PM
Geez added a subscriber: Geez.

Hello Avswamp.
Are you experiencing this issue also when you are not connected to xbox party chat? And have you always experienced this issue or has it started to occur from a specific update?

Hey Geez
Yes I have this issue without party chat as well. No, I havent always experienced this. I have been playing the game since the release. I did the newest update and have been playing it fine. The game glitched this past weekend and I lost all game sound.

I also have this problem but mine started after my game crashed. I dont know if you're still experiencing this issue but I think if they wipe our characters from the database it may fix it.