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Character Locked In Database
Need More Info, UrgentPublic

Description

This is the 3rd time in the last 24 hours that I have been unable to play due to my character being locked in database. logged off of a server after playing for at least 45 minutes, took a break for about 10 minutes and come back to this message. I have been unable to get onto a server for the past 2 hours since. Same thing happened yesterday at around 6pm EST and I wasn't able to get into a server again until I tried this morning at 10am EST.

GT: ratpoison35

Details

Severity
Major
Resolution
Open
Reproducibility
Random
Operating System
Windows 7
Category
Server
Steps To Reproduce

Join server
play
leave server after playing for 45 mins to 3 hours
attempt to join new server after 10+ minutes
receive error message (character locked in database)

Additional Information

Playing on xbox one x

Event Timeline

dtwiley created this task.Sep 12 2018, 9:05 PM
dtwiley changed Category from General to Server.

O meu tá dando essa msm coisa coisa Clico pra entrar no serve aí da "You were kicked off the game.(carácter kicked in data base)

Geez changed the task status from New to Need More Info.Sep 13 2018, 1:01 PM
Geez added a subscriber: Geez.

Hello dtwiley.
If you are still experiencing this issue, please try to connect to any server and then send us the server name, time and date of the connection and also the full message you receive upon being kicked from the server.
Regards,
Geez