Page MenuHomeFeedback Tracker

Character locked in database
Need More Info, UrgentPublic

Description

My character has been locked in a database and I’ve waited for the server I was kicked out of to restart, and I’ve tried other servers but none of it works.

Details

Severity
Block
Resolution
Open
Reproducibility
N/A
Operating System
Windows 7
Category
General

Event Timeline

Geez changed the task status from New to Need More Info.Sep 12 2018, 1:01 PM
Geez added a subscriber: Geez.

Hello xGhillieGhostx31.
Are you experiencing this issue still? The characters should get automatically unlocked within an hour and we also periodically unlock the characters manually. In case your character lock persists for more than one hour, please try to connect to any server and then send us your gamertag, the server name, time and date of the connection and the full message you receive upon being kicked from the server.
Regards,
Geez

This comment was removed by xGhilleGhostx31.