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Kicked from sever
Need More Info, ImmediatePublic

Description

Every time i try to lg into a server i get the message “you were kicked from game.(character locked in database). I can’t play on any server at all

Details

Severity
None
Resolution
Open
Reproducibility
N/A
Operating System
Windows 7
Category
General

Event Timeline

Dakotag12 triaged this task as Immediate priority.
Geez changed the task status from New to Need More Info.Sep 12 2018, 1:03 PM
Geez added a subscriber: Geez.

Hello Dakotag12.
Are you experiencing this issue still? The characters should get automatically unlocked within an hour and we also periodically unlock the characters manually. In case your character lock persists for more than one hour, please try to connect to any server and then send us your gamertag, the server name and time and date of the connection.
Regards,
Geez