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Character locked in data base
Closed, ResolvedPublic

Description

Character locked in data base GT: La Coxera 07 20:52 CEST NL 3663870 XBOX ONE

Details

Severity
None
Resolution
Open
Reproducibility
N/A
Operating System
Windows 7
Category
General

Event Timeline

Geez changed the task status from New to Assigned.Sep 11 2018, 11:29 AM
Geez changed the task status from Assigned to Need More Info.Sep 11 2018, 2:04 PM
Geez added a subscriber: Geez.

Hello Daviddb91.
Are you still experiencing this issue? If so, please try to connect to any server and then send us the server name and date/time of the connection.
Regards,
Geez

Now its all ok, i dont know why, but i can join, yesterday was impossible join, and today is ok

Geez closed this task as Resolved.Sep 11 2018, 3:37 PM
Geez claimed this task.

Hello Daviddb91.
The characters should always get automatically unlocked within an hour, also we are periodically unlocking all the characters in the database every day. In case you experience a lock that persists for more than hour in the future, please create a ticket to let us know.
Regards,
Geez