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Locked out to data base
Need More Info, ImmediatePublic

Description

Kicked me out of a game and now I can't join one because of character locked in database

Details

Severity
None
Resolution
Open
Reproducibility
N/A
Operating System
Windows 7
Operating System Version
Xbox 1
Category
General

Event Timeline

CharlieHenry18 triaged this task as Immediate priority.
Geez changed the task status from New to Need More Info.Sep 10 2018, 11:35 AM
Geez added a subscriber: Geez.

Hello CharlieHenry18.
If you are still experiencing this issue, please connect to any server and then send us your gamertag, the server name and approximate time of the connection. Also, please include the error message you get upon being kicked (for example: "You were kicked off the game. (Character Locked In Database)").
Regards,
Geez

For the 8th day in a row i still cant log on. Xbox one gt enjoi200. Server 3664425 us. Time logged in last is 1 min ago at 441pm. If it doesnt work in an hour or two i just want my money back. This is ridiculous. Says you were kicked. Char locked in database