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Character locked in database
Need More Info, ImmediatePublic

Description

Hi can you help? Have just played for a day, and now im locked out??

Playing on xbox and gamename is: Biguglypony

Details

Severity
None
Resolution
Open
Reproducibility
Always
Operating System
Windows 7
Category
Error Message

Event Timeline

Biguglypony triaged this task as Immediate priority.
Geez changed the task status from New to Need More Info.Sep 10 2018, 11:34 AM
Geez added a subscriber: Geez.

Hello Biguglypony.
If you are still experiencing this issue, please connect to any server and then send us your gamertag, the server name and approximate time of the connection. Also, please include the error message you get upon being kicked (for example: "You were kicked off the game. (Character Locked In Database)").
Regards,
Geez

For the 8th day in a row i still cant log on. Xbox one gt enjoi200. Server 3664425 us. Time logged in last is 1 min ago at 441pm. If it doesnt work in an hour or two i just want my money back. This is ridiculous. You were kicked off game. Char locked in database