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Character locked in database xbox
Need More Info, UrgentPublic

Description

My character ctvgenjuice on xbox dayz was kicked from a server than locked. I just bought this game 2 days ago and wanted to play it on my off days. Now I cant play a game I spent $40.00 on?

Details

Severity
Major
Resolution
Open
Reproducibility
Have Not Tried
Operating System
Windows 7
Category
Multiplayer

Event Timeline

Hey did they ever help you cause I have the same issue now

Still not working. Better be fixed when I'm off on tuesday or im going to snap

I understand adding features to protect from trolls but this lock system seems to be locking innocent players more then ragers.

Here's what irritates me the most. I bought a game and played for 8 hours straight. The servers went down and my inventory was whipped. Then the update was re verted and i put almost another 8 hours into the game just to be locked out and not able to play. So I essentially spent $40.00 on a game to look at a title screen that tells me to report issues that I cant find because I'm locked out.

Ive payed 40 dollars for this game and im locked in database my gamertag is kilokiller127 i want the issue resolved fast or i want my refund i pay to play not pay and stare at nothing

I have the same issue

Gbrayra added a subscriber: Gbrayra.Sep 9 2018, 2:12 AM

does any one know what causes the lock out

Geez changed the task status from New to Need More Info.Sep 10 2018, 11:25 AM
Geez added a subscriber: Geez.

Hello Ctvgenjuice.
If you are still experiencing this issue, please connect to any server and then send us your gamertag, the server name and approximate time of the connection. Also, please include the error message you get upon being kicked (for example: "You were kicked off the game. (Character Locked In Database)").
Regards,
Geez