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Game wont start
Closed, ResolvedPublic

Description

game crashes at the start consistently sometimes not being able to restart or turn off xbox,hard reset to fix

Details

Severity
None
Resolution
Open
Reproducibility
N/A
Operating System
MacOS
Category
General

Event Timeline

lilpurplefaygo changed the task status from New to Feedback.
lilpurplefaygo triaged this task as Immediate priority.
Geez added subscribers: xForigens, LaBeefCake.
Geez added a subscriber: Geez.

Hello everyone and thank you for the reports.
This is an issue we are aware of and it is currently being worked on.
Regards,
Geez

Geez changed the task status from Feedback to Acknowledged.Aug 24 2018, 11:16 AM
Geez merged a task: Restricted Maniphest Task.Aug 24 2018, 11:56 AM
Geez added subscribers: Mattyo_EU, miabug333, Daviddb91.

Any idea on how to resolve this issue on our end geez? Or is this a problem to be rectified on your end? Just curious.

Just received this crashing after the new 500 mb update are you the same bud

Yeah I just re installed my game and it’s working man

Diddyx added a subscriber: Diddyx.Aug 25 2018, 9:44 PM

Fella on twitter found a workaround, sign in with an alt account while having your main signed in aswell, using the alt account open the game until you reach the title screen then switch to your main, press A, now at the menu sign out the alt account then your account will be synced in. @Benejamkenny mentioned this workaround helping someone else commenting on DayZ Twitter. Hope this helps!

BluWolve added a subscriber: BluWolve.EditedAug 26 2018, 3:29 AM

Easiest workaround for this is to sign out of your profile, and start the game with no profile signed in. When you are past the loading screen, it will ask you to sign in, and you can now sign in with your main profile and continue playing.

BluWolve removed a subscriber: BluWolve.Aug 26 2018, 3:35 AM

After 550mb update managed to get into one game by using the sign out then load game trick but after that I can get to the server screen, it’ll load for a few seconds then kick me back to the server screen and that’s by using the sign out trick, if I don’t do that the game doesn’t even load just kicks me back to Xbox dashboard after about 5 seconds everytime. Have also tried reinstalling game

I have the same issues with servers, only advice I can give is to try different servers, maybe start at the bottom and work your way up. Eventually it will work. I think it could be a problem with the servers not showing up as full when in the server select screen, but I don't know for sure.

This comment was removed by Geez.
Geez closed this task as Resolved.Nov 13 2018, 10:41 AM
Geez claimed this task.

Hello again.
The issue has been fixed internally and will be fixed on public version soon.
Regards,
Geez