Page MenuHomeFeedback Tracker

"Keep me logged in" not working
Closed, ResolvedPublic

Description

When starting the game my username and password is not remembered from the last time I logged in, even though the "Keep me logged in" checkbox was checked.

Details

Severity
Minor
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Operating System Version
Version 1067 (OS Build 14393.693)
Category
Game Startup
Steps To Reproduce
  • Start game.
  • Tick "Keep me logged in".
  • Enter username and password and log in.
  • Quit game.
  • Restart game.
Additional Information

Event Timeline

nrgetic created this task.Feb 20 2017, 7:09 PM
Vietwitch claimed this task.EditedFeb 22 2017, 2:17 PM
Vietwitch added a subscriber: Vietwitch.

Hello sir.
Thanks for your feedback. Unfortunately I´m not able to reproduce it. It works fine on my side, but we will investigate it closer.
Try to verify your data via Steam.

Can I ask you for your files from documents? We will try to reproduce it with your profile.

nrgetic added a comment.EditedFeb 22 2017, 3:55 PM

Hello sir.
Thanks for your feedback. Unfortunately I´m not able to reproduce it. It works fine on my side, but we will investigate it closer.
Try to verify your data via Steam.

I've already tried that. It didn't fix the problem.

Can I ask you for your files from documents? We will try to reproduce it with your profile.

You mean the game folder in %homepath%\AppData ?

PS! For the record, my Windows user name has the "é" character in it. I've noticed that some programs (one recent one that comes to mind is Android Studio) struggle with storing data in AppData when %homepath% contains a non-asci character, like my username.

Vietwitch changed the task status from New to Acknowledged.Feb 27 2017, 2:00 PM

Yes, exactly this folder. And also send me please folder from your
\Users\Username\Documents\Argo

I´m not sure if long characters could change functionality of "keep me logged in" but I will investigate it closer.

I've already sent the .rpt-files, see first post.

Here are the the files found in the Documents\Argo folder:

Vietwitch closed this task as Resolved.Jun 13 2017, 11:40 AM

Hello, this should works fine. Please let me know if you observe it again.