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Server Keeps Crashing for Unknown Reasons
Reviewed, NormalPublic

Description

My server keeps crashing and I can't seem to find why. It usually happens when the 3rd/4th player connects and then it will randomly crash. I have spoken to my service providers and they have pointed me in this direction

Details

Severity
Major
Resolution
Open
Reproducibility
Always
Operating System
Windows 7 x64
Category
Server
Steps To Reproduce

On my server once the third/fourth player connects the server will crash with the 'no message received' message

Additional Information

Event Timeline

Alwin claimed this task.EditedFeb 13 2017, 3:04 PM
Alwin changed the task status from New to Reviewed.

Hi,

Can I ask you about your crash dumps, please?

I´ve checked your RPT and there is Kernellbase.dll fault. It´s a fault caused by by failure in GPU (or some other software), the most responsible is GPU drivers which have access to PC core. The crash was caused by some failure in that code, so, I recommend you to re-install your GPU drivers or whole GPU.

Also, you can check your background processes via Task Manager if there are some harmful programs.

In any case, you can try these possible solutions:

Try restarting your computer and then verifying the integrity of the game cache for Arma 3.

  1. Restart your computer and launch Steam
  2. From the Library section, right-click on the game and select Properties from the menu.
  3. Select the Local files tab and click the Verify integrity of game cache... button.
  4. Steam will verify the game's files - this process may take several minutes.

Try all of the possible solutions listed on the Arma 3 Unusual process exit article on the Bohemia Interactive Community Wiki.

Try switching to and playing on the profiling game branch. After downloading new data verify the integrity of the game cache.

• profiling branch (special performance + profiling build - requires access code: CautionSpecialProfilingAndTestingBranchArma3), alternative download of needed binary possible from Dwarden's dropbox

Try to delete your profile folder (create a backup) a try to start the game.

The file yourprofilename.vars.Arma3Profile must be deleted.
Path: C:\Users\*username*\Documents\Arma 3

So, there is some next solutions.

try to decrease your graphic quality (if you're using ultra set high or medium). It´s possible that your have no more space on your GPU.
reinstall your GPU drivers

I'm not sure if I was telling you everything but it isn't me that is crashing, it is the server that crashes and I do not have access to the server in that way I would have to speak to the service providers. Bu thanks.