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Game crash (profiling)
Acknowledged, NormalPublic

Description

See crash log.

Details

Severity
Crash
Resolution
Open
Reproducibility
Have Not Tried
Operating System
Windows 10 x64
Category
Game Crash

Event Timeline

Alwin claimed this task.Jan 23 2017, 11:38 AM
Alwin changed the task status from New to Reviewed.

Hi, @DanielNL

try to switch on stable/DEV branch version if the issue still persist. Another solution can be deleting your profile folder (make a backup).
Profiling branch provides high performance but it can be sometimes unstable.

Ah ok.

Also any news on when ArmA 3 will get the feature that server connection won't be lost when ISP is switching IP adress? (Battlefield games for example support this, you just get few seconds of lag and then it works again. So a feature where the server doesn't terminate the connection immediately, but waits 5 or 10 seconds until the client (with unique client ID/player ID) responds to the server again)

But in "stable" I always get the 3 fps bug!!! I HATE it... And DEV branch not working since server isn't running on DEV.

Here, this is the 3 fps bug again in "stable"... (happened just now) (

Alwin added a comment.Jan 24 2017, 9:27 AM

Hi, try the below possible common solutions one-by-one:

Try restarting your computer and then verifying the integrity of the game cache for Arma 3.

  1. Restart your computer and launch Steam
  2. From the Library section, right-click on the game and select Properties from the menu.
  3. Select the Local files tab and click the Verify integrity of game cache... button.
  4. Steam will verify the game's files - this process may take several minutes.

Try all of the possible solutions listed on the Arma 3 Unusual process exit article on the Bohemia Interactive Community Wiki.

If you don´t get correct help from these steps, I´ll check your call stacks. Sorry for inconvenience.

Getting another crash, please check this one:

Alwin added a comment.Jan 27 2017, 9:09 AM

Hi, @DanielNL

I´ve check your report:

Fault address:  770DA832 01:000D9832 C:\WINDOWS\System32\KERNELBASE.dll

The issue has occured in case of your registry libraries (kernelbase.dll) or low video memory space.

KernelBase is common Windows .dll located C:\Windows\System32

KernelBase.dll is external DLL which allow multiple software programs to share the same function. For example, the Windows is launched on your PC and you decide to play Arma 3. DLL is non active until you launch Arma 3 which will be written to your memory.
Some programms cause deleting KernelBase.dll so check if you still have it in your PC, if not, download it. I don´t recommend you to download it from non official servers because DLL from there should contain harmful viruses. You can download it directly from Microsoft.

Errors KernelBase.dll may be associated with damage or outdated of device drivers. Drivers can be one day operate without a problem and the next day not. The good news is that you can always upgrade the device driver to solve the problem DLL.

You can use Windows update tool or GPU driver updater provided by developer. KernelBase.dll is often related with HDD space or another discrepancy there. Sometimes, the culprit is any virus so it´s good to scan whole computer.

You can try this link.

or If you´re experienced Win user, you can try this.

I´m sorry for a long description but I hope it will help you to resolve your problem. In any case, we´ll investigate your issue and let you know. It will take some time so I´ll ask you about patience.

Thank you

HA, got another one, this time I had the 3 fps bug for 20 seconds or so and then it fixed itself, but then after 15 minutes more of playing suddenly crash, no warning (I'm surprised, why is this file so small???):

Here, just random game crash (not profiling):

Alwin changed the task status from Reviewed to Acknowledged.Jan 31 2017, 10:17 AM