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Out of memory, application error, 0x0000DEAD
Closed, ResolvedPublic

Description

Whenever I launch my game I get these three errors in the order below

http://image.prntscr.com/image/5645faf10a7a492c88666b28e23b0022.png
http://image.prntscr.com/image/b942cee2934e41fcaa1dabc0c88f18f2.png
http://image.prntscr.com/image/9a992d45848149f8a5580512dd71fe2c.png

Before this, I got the

0xC0000005 - STATUS_ACCESS_VIOLATION error but I no longer get it. Now I get the above.

Logs and such in the additional information area

Details

Severity
Crash
Resolution
Open
Reproducibility
Have Not Tried
Operating System
Windows 10 x64
Category
General
Additional Information

Event Timeline

Timid created this task.Jan 21 2017, 11:27 PM
Alwin claimed this task.Jan 23 2017, 12:21 PM
Alwin changed the task status from New to Reviewed.

Hi, @Timid

Try to delete your profile folder (create a backup) a try to start the game.

The file yourprofilename.vars.Arma3Profile must be deleted.
Path: C:\Users\*username*\Documents\Arma 3

I´ve check your report:

Fault address: 7597A832 01:000D9832 C:\WINDOWS\System32\KERNELBASE.dll

The issue has occured in case of your registry libraries (kernelbase.dll) or low video memory space.

KernelBase is common Windows .dll located C:\Windows\System32

KernelBase.dll is external DLL which allow multiple software programs to share the same function. For example, the Windows is launched on your PC and you decide to play Arma 3. DLL is non active until you launch Arma 3 which will be written to your memory.
Some programms cause deleting KernelBase.dll so check if you still have it in your PC, if not, download it. I don´t recommend you to download it from non official servers because DLL from there should contain harmful viruses. You can download it directly from Microsoft.

Errors KernelBase.dll may be associated with damage or outdated of device drivers. Drivers can be one day operate without a problem and the next day not. The good news is that you can always upgrade the device driver to solve the problem DLL.

You can use Windows update tool or GPU driver updater provided by developer. KernelBase.dll is often related with HDD space or another discrepancy there. Sometimes, the culprit is any virus so it´s good to scan whole computer.

You can try this link.

or If you´re experienced Win user, you can try this.

I´m sorry for a long description but I hope it will help you to resolve your problem. In any case, we´ll investigate your issue and let you know. It will take some time so I´ll ask you about patience.

Thank you

I have the file. I downloaded the DirectX Files Fix for Arma 3 (v1.2) and it did nothing. What else should I do?

Alwin added a comment.Jan 24 2017, 9:29 AM

Hello,

Try the below possible solutions one-by-one:

Try restarting your computer and then verifying the integrity of the game cache for Arma 3.

  1. Restart your computer and launch Steam
  2. From the Library section, right-click on the game and select Properties from the menu.
  3. Select the Local files tab and click the Verify integrity of game cache... button.
  4. Steam will verify the game's files - this process may take several minutes.

Try all of the possible solutions listed on the Arma 3 Unusual process exit article on the Bohemia Interactive Community Wiki.

Try switching to and playing on the profiling game branch. After downloading new data verify the integrity of the game cache.

• profiling branch (special performance + profiling build - requires access code: CautionSpecialProfilingAndTestingBranchArma3), alternative download of needed binary possible from Dwarden's dropbox

You can also try to set another memroy allocator or if you have any loaded mods, unload them.

I´ll check your callstacks and let you know if I investigate something useful.

Sorry for inconvenience.

Doesn't work.

Nevermind. Fixed. Thanks for the help, very appreciated!

Alwin closed this task as Resolved.Jan 25 2017, 9:26 AM

Hi, @Timid I´m glad to hear it.

Next time.

Enjoy the game.