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Arma 3 crash in single player
Closed, ResolvedPublic

Description

Every time I open Arma 3 and I press campaign the game go crash.
I noted out of memory.
Attached the report.

Details

Severity
None
Resolution
Open
Reproducibility
Always
Operating System
Windows 10 x64
Category
General
Steps To Reproduce
  • I open the game
  • When I view the main screen you select (single player - campaign)
Additional Information

Arma 3 Troubleshooting Report

Sorry for the inconvenience.
Please report this on Arma 3 Feedback Tracker (http://feedback.arma3.com). Thanks to you we may fix the issue faster.


Process exit

Exit code: 0x0000DEAD - Unknown
Running time: 00:03:10.7084993


System information

Date: 2017-01-06 23:34:21 / 2017-01-07 00:34:21 +01
Current dir: F:\Arma 3\steamapps\common\Arma 3
Command line: "F:\Arma 3\steamapps\common\Arma 3\arma3launcher.exe"
CLR version: 4.0.30319.42000
OS Version: 10.0.14393.0 (Microsoft Windows NT 10.0.14393.0)
OS 64 bit: True
Process 64 bit: False
Culture: it-IT
UI Culture: it-IT


Last game report

not provided

Event Timeline

I add: I reinstalled the game 2 times the usual F disk and reinstalled in the disc C

Jawsh added a subscriber: Jawsh.Jan 8 2017, 3:51 PM

@Lorenzodesmo, try the below possible solutions one-by-one:

  1. Restart your computer and launch Steam
  2. From the Library section, right-click on the game and select Properties from the menu.
  3. Select the Local files tab and click the Verify integrity of game cache... button.
  4. Steam will verify the game's files - this process may take several minutes.
  • Try switching to and playing on the profiling or development game branch. After downloading new data verify the integrity of the game cache. Note that the development branch may contain large and frequent updates, and you will only be able to play online multiplayer on a limited number of test servers.

• profiling branch (special performance + profiling build - requires access code: CautionSpecialProfilingAndTestingBranchArma3), alternative download of needed binary possible from Dwarden's dropbox

If the issue persists after trying all of the above possible solutions then use the Arma 3 Launcher to prepare a new troubleshooting report and then upload the report to the feedback tracker for the developers to review.

@Jawsh

nothing...
I tried all the procedures you recommended, but does not work.
Starting the campaign and the game crashes.
Every time that crashes, are obliged to restart the pc because it stops.
I also tried to verify launch Windows System File Check tool, but everything is ok

@Jawsh

I also tried running the game in compatibility version win7

Alwin claimed this task.EditedJan 9 2017, 2:12 PM
Alwin changed the task status from New to Reviewed.

Hello,

your problem might be caused by a few video memory issues. Your RPT says to me: ErrorMessage: Out of memory (requested 0 KB) footprint 3202359296 KB pages 49152 KB.

  • low space in your video memory
  • custom graphic settings (high graphic game quality vs. your GPU)
  • discrepancies in the newest release GPU drivers

So, there is some solutions.

  • try to decrease your graphic quality (if you're using ultra set high or medium). It´s possible that your have no more space on your GPU.
  • reinstall your GPU drivers

You could try to use this solution.

  1. Go to C:\Users\*username*\Documents\Arma 3
  2. Copy all files
  3. Delete the whole folder
  4. Return back missions, one by one
  5. Launch the game always after you´ve copied one mission back

You can try the last possible solution called All in One Runtimes tool.

  1. Download All in One Runtimes
  2. Tool will repair your Visual C++, Java SE, Adobe Flash Player, Adobe Shockwave Player, Silverlight, DirectX
  3. Restart computer
  4. Uninstall the tool
  5. Launch the game

Hope it will help you. Let me know.

@Jawsh

Thank you so much I solved

The problem was not the video quality, but I solved it by deleting C: \ Users \ * username * \ Documents \ Arma 3

Now it works perfectly, even as ultra

Alwin closed this task as Resolved.Jan 9 2017, 4:28 PM