Page MenuHomeFeedback Tracker

error launch game
New, NormalPublic

Description

error launch battleye 0x0000dead - unknown , and cannot create dx11 device (erorr DXGI_ERROR_UNSUPPORTED)

Details

Severity
None
Resolution
Open
Reproducibility
N/A
Operating System
Windows 7
Category
General

Event Timeline

tbongo created this task.Dec 29 2016, 11:46 AM
Jawsh added a subscriber: Jawsh.Dec 29 2016, 11:56 AM

@tbongo, try the below possible solutions one-by-one:

Try restarting your computer and then verifying the integrity of the game cache for Arma 3.

  1. Restart your computer and launch Steam
  2. From the Library section, right-click on the game and select Properties from the menu.
  3. Select the Local files tab and click the Verify integrity of game cache... button.
  4. Steam will verify the game's files - this process may take several minutes.

Try all of the possible solutions listed on the Arma 3 Unusual process exit article on the Bohemia Interactive Community Wiki.

If the issue persists after trying all of the above possible solutions then use the Arma 3 Launcher to prepare a troubleshooting report and then upload the report to the feedback tracker for the developers to review.

For issues regarding Arma 3 you can file a troubleshooting report, also via an action available in the option menu in the upper right corner (gear icon)

Be sure to upload the whole report file. If the report file will not upload directly to the feedback tracker then try uploading to a free file sharing service such as Dropbox, Microsoft OneDrive, Google Drive, Mega.nz, and so forth, and then link to the report file.

i send bug report,

nothing helps

dxdiag.xml:

<CardName>Intel(R) HD Graphics 3000</CardName>

arma3.rpt:

graphics:  D3D11, Device: Intel(R) HD Graphics 3000

Arma 3 system requirements:

GRAPHICSNVIDIA GeForce 8800GT
ATI Radeon HD 3830
Intel HD Graphics 4000 Graphics
Nvidia GeForce GTX 560/AMD Radeon HD 7750

@tbongo, it appears that your computer specifications do not meet the minimum specifications for the game.