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Maniphest T120350

Arma 3 Launcher Crash
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Description

when i run the game, launcher not work and crash with error.

Details

Severity
Crash
Resolution
Not A Bug
Reproducibility
Always
Operating System
Windows 10
Category
Launcher
Steps To Reproduce
Arma 3 Launcher Exception Log
=============================

Arma 3 Launcher has encountered an unexpected error described below.
Sorry for the inconvenience.
Please report this on Arma 3 Feedback Tracker (http://feedback.arma3.com). Thanks to you we may fix the issue faster!

----------------------------
System information
----------------------------
Date:                2016-09-23 12:10:49 / 2016-09-23 14:10:49 +02
Current dir:         C:\Program Files (x86)\Steam\steamapps\common\Arma 3
AppData dir:         C:\Users\Breadly\AppData\Local
Command line:        "C:\Program Files (x86)\Steam\steamapps\common\Arma 3\arma3launcher.exe"
Version:             1.5.138.489
CLR version:         4.0.30319.42000
OS Version:          10.0.10586.0 (Microsoft Windows NT 10.0.10586.0)
OS 64 bit:           True
Process 64 bit:      False
Personal dir:        C:\Users\Breadly\Documents
Culture:             it-IT
UI Culture:          it-IT
Point of log:        Unhandled Exception

----------------------------
Exception
----------------------------
System.Windows.Markup.XamlParseException: È stata generata un'eccezione durante l'impostazione di connectionId. ---> System.InvalidCastException: Impossibile eseguire il cast di oggetti di tipo 'SharedResources.DropDownButton' sul tipo 'Launcher.Controls.SimpleToolbar'.
   in Launcher.Controls.AddonManagementToolbar.System.Windows.Markup.IComponentConnector.Connect(Int32 connectionId, Object target)
   in MS.Internal.Xaml.Runtime.ClrObjectRuntime.SetConnectionId(Object root, Int32 connectionId, Object instance)
   --- Fine della traccia dello stack dell'eccezione interna ---
   in System.Windows.Markup.WpfXamlLoader.Load(XamlReader xamlReader, IXamlObjectWriterFactory writerFactory, Boolean skipJournaledProperties, Object rootObject, XamlObjectWriterSettings settings, Uri baseUri)
   in System.Windows.Markup.WpfXamlLoader.LoadBaml(XamlReader xamlReader, Boolean skipJournaledProperties, Object rootObject, XamlAccessLevel accessLevel, Uri baseUri)
   in System.Windows.Markup.XamlReader.LoadBaml(Stream stream, ParserContext parserContext, Object parent, Boolean closeStream)
   in System.Windows.Application.LoadComponent(Object component, Uri resourceLocator)
   in CustomControls.AddonManagement.InitializeComponent()
  ...

----------------------------
Modules and assemblies
----------------------------
- mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorlib.dll
- arma3launcher, Version=1.5.138.489, Culture=neutral, PublicKeyToken=null; C:\Program Files (x86)\Steam\steamapps\common\Arma 3\arma3launcher.exe
- log4net, Version=1.2.13.0, Culture=neutral, PublicKeyToken=669e0ddf0bb1aa2a; C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Launcher\log4net.dll
- System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System\v4.0_4.0.0.0__b77a5c561934e089\System.dll
- System.Configuration, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Configuration\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll
- System.Xml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xml\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.dll
- System.Core, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dll
- SharedResources, Version=1.5.138.489, Culture=neutral, PublicKeyToken=null; C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Launcher\SharedResources.dll
- PresentationFramework, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.dll
- WindowsBase, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\WindowsBase\v4.0_4.0.0.0__31bf3856ad364e35\WindowsBase.dll
- System.Xaml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xaml\v4.0_4.0.0.0__b77a5c561934e089\System.Xaml.dll
- Utils, Version=1.5.138.489, Culture=neutral, PublicKeyToken=null; C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Launcher\Utils.dll
- PresentationCore, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_32\PresentationCore\v4.0_4.0.0.0__31bf3856ad364e35\PresentationCore.dll
- UIAutomationTypes, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\UIAutomationTypes\v4.0_4.0.0.0__31bf3856ad364e35\UIAutomationTypes.dll
- UIAutomationProvider, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\UIAutomationProvider\v4.0_4.0.0.0__31bf3856ad364e35\UIAutomationProvider.dll
- mscorlib.resources, Version=4.0.0.0, Culture=it, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\mscorlib.resources\v4.0_4.0.0.0_it_b77a5c561934e089\mscorlib.resources.dll
- arma3launcher.resources, Version=1.4.135.735, Culture=it-IT, PublicKeyToken=null; C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Launcher\it-IT\arma3launcher.resources.dll
- SharedResources.resources, Version=1.4.135.735, Culture=it-IT, PublicKeyToken=null; C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Launcher\it-IT\SharedResources.resources.dll
- SharedResources.resources, Version=1.5.138.489, Culture=en-US, PublicKeyToken=null; C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Launcher\en-US\SharedResources.resources.dll
- PresentationFramework.Aero2, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework.Aero2\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.Aero2.dll
- System.Runtime.Serialization, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Runtime.Serialization\v4.0_4.0.0.0__b77a5c561934e089\System.Runtime.Serialization.dll
- SMDiagnostics, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\SMDiagnostics\v4.0_4.0.0.0__b77a5c561934e089\SMDiagnostics.dll
- System.Xml.Linq, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xml.Linq\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.Linq.dll
- System.ServiceModel.Internals, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.ServiceModel.Internals\v4.0_4.0.0.0__31bf3856ad364e35\System.ServiceModel.Internals.dll
- PresentationFramework-SystemXml, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework-SystemXml\v4.0_4.0.0.0__b77a5c561934e089\PresentationFramework-SystemXml.dll
- System.ServiceModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.ServiceModel\v4.0_4.0.0.0__b77a5c561934e089\System.ServiceModel.dll
- System.Drawing, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Drawing\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll
- PresentationCore.resources, Version=4.0.0.0, Culture=it, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationCore.resources\v4.0_4.0.0.0_it_31bf3856ad364e35\PresentationCore.resources.dll
- PresentationFramework-SystemXmlLinq, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework-SystemXmlLinq\v4.0_4.0.0.0__b77a5c561934e089\PresentationFramework-SystemXmlLinq.dll
- PresentationFramework.resources, Version=4.0.0.0, Culture=it, PublicKeyToken=31bf3856ad364e35; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework.resources\v4.0_4.0.0.0_it_31bf3856ad364e35\PresentationFramework.resources.dll
- System.Xaml.resources, Version=4.0.0.0, Culture=it, PublicKeyToken=b77a5c561934e089; C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xaml.resources\v4.0_4.0.0.0_it_b77a5c561934e089\System.Xaml.resources.dll

----------------------------
Assembly resolution
----------------------------
Resolving SharedResources.resources, Version=1.5.138.489, Culture=it, PublicKeyToken=null
    requested by: unknown
    resolved to: SharedResources.resources, Version=1.5.138.489, Culture=en-US, PublicKeyToken=null in C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Launcher\en-US\SharedResources.resources.dll

Resolving SharedResources.resources, Version=1.5.138.489, Culture=it, PublicKeyToken=null
    requested by: unknown
    resolved to: SharedResources.resources, Version=1.5.138.489, Culture=en-US, PublicKeyToken=null in C:\Program Files (x86)\Steam\steamapps\common\Arma 3\Launcher\en-US\SharedResources.resources.dll

Event Timeline

Breadly created this task.Sep 23 2016, 2:22 PM
BISWizard claimed this task.Sep 23 2016, 2:26 PM
BISWizard changed the task status from New to Assigned.
BISWizard added a subscriber: BISWizard.

Hello,
the logs shows that you have wrong files in your game folder - some of them belong to a different version of the game than others and that is causing the error.

I'd suggest you to do following:

  1. Find Launcher folder in D:\Games\Steam\steamapps\common\Arma 3\ and delete it.
  2. Verify integrity of the game cache using Steam client to re-download the files:
    • Open Steam.
    • From the Library section, right-click on "Arma 3" and select Properties from the menu.
    • Select the Local files tab and click the Verify integrity of game cache... button.
    • Steam will verify the game's files - this process may take several minutes.
Breadly added a comment.Sep 23 2016, 2:28 PM
This comment was removed by Breadly.
Breadly added a comment.Sep 23 2016, 2:48 PM

Thanks i've fixed it

BISWizard closed this task as Resolved.Sep 23 2016, 3:23 PM
BISWizard changed Resolution from Open to Not A Bug.
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