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Hangs in main menu - freeze
Reviewed, NormalPublic


When game loads into main menu it freezes.Shortly after I have to kill process because arma 3 is inresponsive


Operating System
Windows 8 x64
Operating System Version
Win 8.1
Game Freezes
Steps To Reproduce

Launch arma

Additional Information

No mods loaded.

No additional settings


Verified cache

Removed deleted files from app data/arma3

Moved mods off from arma 3 steam dir

Unsubscribed of all workshop missions

RPT zip FILE is in first comment!

Event Timeline

en3x created this task.Sep 23 2016, 1:51 PM
en3x added a comment.Sep 23 2016, 1:53 PM

en3x edited Additional Information. (Show Details)Sep 23 2016, 1:54 PM
en3x added a comment.Sep 24 2016, 12:22 AM

Tried on dev branch too.Same issue.Game freezes in main menu.

Jawsh added a subscriber: Jawsh.Sep 24 2016, 7:42 AM


  1. Are your video card drivers up-to-date?
  1. Could you try again using different memory allocators? See Arma 3 Startup Parameters → Performance:

-malloc=<string> Sets the particular memory allocator to be used. Significantly affects both performance and stability of the game. More details.

  1. Are you able to run other games without issue?
en3x added a comment.EditedSep 24 2016, 7:29 PM

My video card is up to date (I'm using Iobit Driver updater)

Besides I installed directX from redistro folders from arma directory just in case.

directX ver: 9.29.952.31111

Shows in driver booster as up to date.

For a good measure I'm running amd installer.See if that changes situation.

I will try allocators


Nothing helped

Yes other games work as intended (Reign of kings, LoL, Stronghold:Legends...)

Updating drivers did not resolve my issue.Note that everything worked prior

en3x edited Additional Information. (Show Details)Sep 24 2016, 8:13 PM
en3x added a comment.Sep 29 2016, 9:54 AM

Problem still persists


were you able to run the game prior to the update?

razazel claimed this task.Sep 29 2016, 3:18 PM
razazel changed the task status from New to Reviewed.
en3x added a comment.EditedSep 29 2016, 4:50 PM

Correct.Prior update game worked as intended.Is there older branch that I can go back
to verify that if you need to?

Jawsh added a comment.Sep 30 2016, 5:21 AM

Is there older branch that I can go back
to verify that if you need to?

@en3x, yes, you can use the legacy build.

From SPOTREP #00059:

A Legacy Build Steam branch is available for advanced users. It contains the previous significant main branch version (1.62). It can be used to compare specific changes between major releases. The access code for this branch is: Arma3Legacy162

en3x added a comment.Sep 30 2016, 11:18 AM


I have verified and 1.62 works perfectly.

Latest stable however freezes game in main menu.

en3x added a comment.Oct 19 2016, 7:38 PM

Problem still persist.

I'm unable to play game that I own, (Put about +60€ for it and all of it dlc)

Any update.Is it even on to do log?It is a blocker its suppose to be on the list right?

I get it that latest update did not work.

Are you able to run a Development branch? Also have you tried a profiling branch?

Additionally I would recommend trying to update your drivers manually by using drivers provided on official pages of your graphics card manufacturer.

Could you also provide recent troubleshooting reports?

en3x added a comment.EditedOct 20 2016, 6:44 PM

Both under latest ATI drivers from autodetecutility from ATI radeon website.

Latest dev branch Launcher version: 1.5.138928

Game version: 1.65.138923

Branch: development

Freezes in main menu

Profiling branch

Launcher version: 1.5.138680

Game version: 1.64.138944

Branch: profiling

Freezes in main menu

en3x added a comment.EditedOct 23 2016, 8:37 AM

Profiling branch latest (23.10.2016)

Same issue persist.

en3x added a comment.Oct 27 2016, 10:06 PM

38 days later - same issue.
What more can I do?

en3x added a comment.Nov 2 2016, 10:12 AM

Project Argo works.

Obviously there are key differences but main menu did not freeze.

Can we please solve this issue?

It still persists on stable branch.

Are you by any chance using AVG, or BitDefender antivirus software?

Some reports came in lately with information about crashes on startup and that they were able to run the game if they disabled their AV (again AVG and BitDefender though other AVs might still be in play) protection temporarily (perhaps enabling an exception in the AV for Arma 3 and BattlEye might work).

en3x added a comment.Nov 3 2016, 12:07 AM

Unistalled Bitdefender.

That alleviated in main menu freeze issue.

So without the BitDefender AV you are able to run and play the game.

Do you by any chance know if BitDefender had problem with any particular files?

en3x added a comment.EditedNov 4 2016, 2:26 PM

Nothing pop out and blocked particular access.

Should be noted that BitDefender and Arma worked well along before the stable update.
Even when I went back to legacy branch main menu worked.

So whatever piece of code changed in current stable conflicted with bitdefender most likely.

Licence expired currently so I uninstalled bit defender.

Laine added a subscriber: Laine.Feb 18 2017, 5:03 PM

I guess i found the solution.

i had the same issue, freezing at main menu, and i am using BitDefender aswell.
you can activate "Gaming Mode" in their icons context menu, and it solved all problems for me