Maniphest T120298

Arma 3 Launcher fails to launch game "0xC000041D - STATUS_FATAL_USER_CALLBACK_EXCEPTION
Reviewed, NormalPublic
Actions

Description

C:\Program Files (x86)\Steam\steamapps\common\Arma 3\arma3.exe

"C:\Program Files (x86)\Steam\steamapps\common\Arma 3\arma3.exe" -mod

Original output filename: Arma3Retail_DX11
Exe timestamp: 2016/07/11 10:11:04
Current time: 2016/09/18 10:20:22

Type: Public
Build: Stable
Version: 1.62.137494

Allocator: C:\Program Files (x86)\Steam\steamapps\common\Arma 3\dll\tbb4malloc_bi.dll

Loaded addons ---

dta\bin.pbo - unknown
dta\core.pbo - 98397
dta\languagecore_f.pbo - 102617
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\air_f_exp.ebo - 102689
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\anims_f_exp.ebo - 102702
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\armor_f_exp.ebo - 101169
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\boat_f_exp.ebo - 102349
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\cargoposes_f_exp.ebo - 102649
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\characters_f_exp.ebo - 102716
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\data_f_exp.ebo - 102504
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\dubbing_f_exp.ebo - 102566
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\dubbing_radio_f_exp.ebo - 102344
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\dubbing_radio_f_exp_data_chi.ebo - 102574
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\dubbing_radio_f_exp_data_engfre.ebo - 102574
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\dubbing_radio_f_exp_data_fre.ebo - 102574
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\editorpreviews_f_exp.ebo - 101866
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\functions_f_exp.ebo - 102377
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\languagemissions_f_exp.ebo - 102617
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\language_f_exp.ebo - 102617
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\map_data_exp.ebo - 101774
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\map_tanoabuka.ebo - 102697
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\map_tanoabuka_data.ebo - 102638
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\map_tanoabuka_data_layers.ebo - 102461
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\map_tanoabuka_data_layers_00_00.ebo - 102461
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\map_tanoa_scenes_f.ebo - 101568
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\missions_f_exp.ebo - 102771
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\missions_f_exp_data.ebo - 102647
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\missions_f_exp_video.ebo - 102748
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\modules_f_exp.ebo - 101172
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\music_f_exp.ebo - 102056
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\music_f_exp_music.ebo - 102056
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\props_f_exp.ebo - 102514
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\rocks_f_exp.ebo - 102694
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\soft_f_exp.ebo - 102514
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\sounds_f_exp.ebo - 102514
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\static_f_exp.ebo - 101619
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\structures_f_exp.ebo - 102320
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\structures_f_exp_civilian.ebo - 102332
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\structures_f_exp_commercial.ebo - 102337
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\structures_f_exp_cultural.ebo - 102334
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\structures_f_exp_data.ebo - 102341
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\structures_f_exp_industrial.ebo - 102566
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\structures_f_exp_infrastructure.ebo - 102649
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\supplies_f_exp.ebo - 102166
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\ui_f_exp.ebo - 102701
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\vegetation_f_exp.ebo - 102695
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\expansion\addons\weapons_f_exp.ebo - 102686
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\mark\addons\anims_f_mark.pbo - 99082
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\mark\addons\characters_f_mark.pbo - 102108
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\mark\addons\data_f_mark.pbo - 100892
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\mark\addons\dubbing_f_mark.pbo - 98398
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\mark\addons\dubbing_f_mp_mark.pbo - 99082
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\mark\addons\functions_f_mark.pbo - 99082
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\mark\addons\functions_f_mp_mark.pbo - 102702
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\mark\addons\languagemissions_f_mark.pbo - 102100
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\mark\addons\languagemissions_f_mp_mark.pbo - 102100
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\mark\addons\language_f_mark.pbo - 102099
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\mark\addons\language_f_mp_mark.pbo - 102099
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\mark\addons\missions_f_mark.pbo - 99082
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\mark\addons\missions_f_mark_data.pbo - 99082
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\mark\addons\missions_f_mark_video.pbo - 99082
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\mark\addons\missions_f_mp_mark.pbo - 102054
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\mark\addons\missions_f_mp_mark_data.pbo - 99084
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\mark\addons\modules_f_mark.pbo - 99085
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\mark\addons\modules_f_mp_mark.pbo - 102478
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\mark\addons\music_f_mark.pbo - 98422
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\mark\addons\music_f_mark_music.pbo - 99086
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\mark\addons\sounds_f_mark.pbo - 99087
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\mark\addons\static_f_mark.pbo - 98423
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\mark\addons\structures_f_mark.pbo - 99089
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\mark\addons\supplies_f_mark.pbo - 99089
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\mark\addons\ui_f_mark.pbo - 99090
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\mark\addons\ui_f_mp_mark.pbo - 99090
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\mark\addons\weapons_f_mark.pbo - 102553
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\heli\addons\air_f_heli.pbo - 100981
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\heli\addons\anims_f_heli.pbo - 99082
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\heli\addons\boat_f_heli.pbo - 99082
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\heli\addons\cargoposes_f_heli.pbo - 102649
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\heli\addons\data_f_heli.pbo - 100892
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\heli\addons\dubbing_f_heli.pbo - 98398
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\heli\addons\functions_f_heli.pbo - 99082
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\heli\addons\languagemissions_f_heli.pbo - 102099
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\heli\addons\language_f_heli.pbo - 102099
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\heli\addons\missions_f_heli.pbo - 100701
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\heli\addons\missions_f_heli_data.pbo - 99082
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\heli\addons\missions_f_heli_video.pbo - 99082
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\heli\addons\modules_f_heli.pbo - 99085
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\heli\addons\music_f_heli.pbo - 98423
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\heli\addons\music_f_heli_music.pbo - 99086
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\heli\addons\soft_f_heli.pbo - 99086
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\heli\addons\sounds_f_heli.pbo - 99086
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\heli\addons\structures_f_heli.pbo - 101719
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\heli\addons\supplies_f_heli.pbo - 101719
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\heli\addons\ui_f_heli.pbo - 99090
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\kart\addons\anims_f_kart.pbo - 99082
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\kart\addons\characters_f_kart.pbo - 99082
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\kart\addons\data_f_kart.pbo - 100651
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\kart\addons\languagemissions_f_kart.pbo - 102099
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\kart\addons\language_f_kart.pbo - 102099
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\kart\addons\missions_f_kart.pbo - 100701
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\kart\addons\missions_f_kart_data.pbo - 99082
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\kart\addons\modules_f_kart.pbo - 99085
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\kart\addons\modules_f_kart_data.pbo - 99085
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\kart\addons\soft_f_kart.pbo - 99086
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\kart\addons\sounds_f_kart.pbo - 99086
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\kart\addons\structures_f_kart.pbo - 101717
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\kart\addons\ui_f_kart.pbo - 99090
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\kart\addons\weapons_f_kart.pbo - 99090
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\curator\addons\data_f_curator.pbo - 101811
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\curator\addons\functions_f_curator.pbo - 99082
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\curator\addons\language_f_curator.pbo - 102098
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\curator\addons\missions_f_curator.pbo - 101775
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\curator\addons\modules_f_curator.pbo - 99085
C:\Program Files (x86)\Steam\steamapps\common\Arma 3\curator\addons\ui_f_curator.pbo - 102204
addons\3den.pbo - 102647
addons\3den_language.pbo - 102097
addons\a3.pbo - unknown
addons\air_f.pbo - 99988
addons\air_f_beta.pbo - 100272
addons\air_f_epb.pbo - 99941
addons\air_f_epc.pbo - 98395
addons\air_f_gamma.pbo - 98395
addons\animals_f.pbo - 100090
addons\animals_f_beta.pbo - 100090
addons\anims_f.pbo - 101995
addons\anims_f_bootcamp.pbo - 99081
addons\anims_f_data.pbo - 102560
addons\anims_f_epa.pbo - 99082
addons\anims_f_epc.pbo - 99082
addons\anims_f_exp_a.pbo - 99908
addons\armor_f.pbo - 99082
addons\armor_f_beta.pbo - 101707
addons\armor_f_epb.pbo - 99082
addons\armor_f_epc.pbo - 99082
addons\armor_f_gamma.pbo - 99082
addons\baseconfig_f.pbo - 99080
addons\boat_f.pbo - 99082
addons\boat_f_beta.pbo - 99082
addons\boat_f_epc.pbo - 101732
addons\boat_f_gamma.pbo - 101732
addons\cargoposes_f.pbo - 102701
addons\characters_f.pbo - 102106
addons\characters_f_beta.pbo - 101172
addons\characters_f_bootcamp.pbo - 100169
addons\characters_f_epa.pbo - 99082
addons\characters_f_epb.pbo - 99082
addons\characters_f_epc.pbo - 99082
addons\characters_f_gamma.pbo - 99374
addons\data_f.pbo - 102582
addons\data_f_bootcamp.pbo - 100892
addons\data_f_exp_a.pbo - 99082
addons\data_f_exp_b.pbo - 98643
addons\drones_f.pbo - 100981
addons\dubbing_f.pbo - 98398
addons\dubbing_f_beta.pbo - 98398
addons\dubbing_f_bootcamp.pbo - 98398
addons\dubbing_f_epa.pbo - 98398
addons\dubbing_f_epb.pbo - 98398
addons\dubbing_f_epc.pbo - 98398
addons\dubbing_f_gamma.pbo - 98398
addons\dubbing_radio_f.pbo - 99982
addons\dubbing_radio_f_data_eng.pbo - 99078
addons\dubbing_radio_f_data_engb.pbo - 99078
addons\dubbing_radio_f_data_gre.pbo - 99078
addons\dubbing_radio_f_data_per.pbo - 99078
addons\dubbing_radio_f_data_vr.pbo - 99078
addons\editorpreviews_f.pbo - 99556
addons\editor_f.pbo - 99082
addons\functions_f.pbo - 102723
addons\functions_f_bootcamp.pbo - 101296
addons\functions_f_epa.pbo - 99082
addons\functions_f_epc.pbo - 99082
addons\functions_f_exp_a.pbo - 99082
addons\languagemissions_f.pbo - 102617
addons\languagemissions_f_beta.pbo - 102099
addons\languagemissions_f_bootcamp.pbo - 102099
addons\languagemissions_f_epa.pbo - 102099
addons\languagemissions_f_epb.pbo - 102099
addons\languagemissions_f_epc.pbo - 102099
addons\languagemissions_f_exp_a.pbo - 102099
addons\languagemissions_f_gamma.pbo - 102099
addons\language_f.pbo - 102097
addons\language_f_beta.pbo - 102097
addons\language_f_bootcamp.pbo - 102097
addons\language_f_epa.pbo - 102099
addons\language_f_epb.pbo - 102099
addons\language_f_epc.pbo - 102099
addons\language_f_exp_a.pbo - 102099
addons\language_f_exp_b.pbo - 102099
addons\language_f_gamma.pbo - 102099
addons\map_altis.pbo - 102518
addons\map_altis_data.pbo - 99740
addons\map_altis_data_layers.pbo - 99901
addons\map_altis_data_layers_00_00.pbo - 99901
addons\map_altis_data_layers_00_01.pbo - 99901
addons\map_altis_data_layers_01_00.pbo - 99901
addons\map_altis_data_layers_01_01.pbo - 99901
addons\map_altis_scenes_f.pbo - 101568
addons\map_data.pbo - 100132
addons\map_stratis.pbo - 100234
addons\map_stratis_data.pbo - 99082
addons\map_stratis_data_layers.pbo - 99082
addons\map_stratis_scenes_f.pbo - 101568
addons\map_vr.pbo - 98784
addons\map_vr_scenes_f.pbo - 101569
addons\misc_f.pbo - 99082
addons\missions_f.pbo - 99082
addons\missions_f_beta.pbo - 99082
addons\missions_f_beta_data.pbo - 99082
addons\missions_f_beta_video.pbo - 99082
addons\missions_f_bootcamp.pbo - 102166
addons\missions_f_bootcamp_data.pbo - 99082
addons\missions_f_bootcamp_video.pbo - 99082
addons\missions_f_data.pbo - 99082
addons\missions_f_epa.pbo - 102505
addons\missions_f_epa_data.pbo - 99082
addons\missions_f_epa_video.pbo - 99082
addons\missions_f_epb.pbo - 99082
addons\missions_f_epc.pbo - 99082
addons\missions_f_exp_a.pbo - 102056
addons\missions_f_exp_a_data.pbo - 98702
addons\missions_f_gamma.pbo - 99082
addons\missions_f_gamma_data.pbo - 99082
addons\missions_f_gamma_video.pbo - 99082
addons\missions_f_video.pbo - 99084
addons\modules_f.pbo - 98663
addons\modules_f_beta.pbo - 99084
addons\modules_f_beta_data.pbo - 99084
addons\modules_f_bootcamp.pbo - 99085
addons\modules_f_data.pbo - 99085
addons\modules_f_epb.pbo - 99085
addons\modules_f_exp_a.pbo - 99085
addons\music_f.pbo - 99086
addons\music_f_bootcamp.pbo - 98422
addons\music_f_bootcamp_music.pbo - 99086
addons\music_f_epa.pbo - 98422
addons\music_f_epa_music.pbo - 99086
addons\music_f_epb.pbo - 98422
addons\music_f_epb_music.pbo - 99086
addons\music_f_epc.pbo - 98423
addons\music_f_epc_music.pbo - 99086
addons\music_f_music.pbo - 99086
addons\plants_f.pbo - 102349
addons\props_f_exp_a.pbo - 99086
addons\roads_f.pbo - 98423
addons\rocks_f.pbo - 101831
addons\signs_f.pbo - 99349
addons\soft_f.pbo - 98851
addons\soft_f_beta.pbo - 99086
addons\soft_f_bootcamp.pbo - 99086
addons\soft_f_epc.pbo - 102379
addons\soft_f_gamma.pbo - 100005
addons\sounds_f.pbo - 101933
addons\sounds_f_arsenal.pbo - 99086
addons\sounds_f_bootcamp.pbo - 99086
addons\sounds_f_characters.pbo - 101934
addons\sounds_f_environment.pbo - 101781
addons\sounds_f_epb.pbo - 99086
addons\sounds_f_epc.pbo - 99086
addons\sounds_f_exp_a.pbo - 99086
addons\sounds_f_sfx.pbo - 99087
addons\sounds_f_vehicles.pbo - 101781
addons\static_f.pbo - 101412
addons\static_f_beta.pbo - 98423
addons\static_f_gamma.pbo - 98423
addons\structures_f.pbo - 102108
addons\structures_f_bootcamp.pbo - 101830
addons\structures_f_data.pbo - 100167
addons\structures_f_epa.pbo - 99891
addons\structures_f_epb.pbo - 101868
addons\structures_f_epc.pbo - 101721
addons\structures_f_exp_a.pbo - 99087
addons\structures_f_households.pbo - 102520
addons\structures_f_ind.pbo - 102260
addons\structures_f_mil.pbo - 101830
addons\structures_f_wrecks.pbo - 99089
addons\uifonts_f.pbo - 99090
addons\uifonts_f_data.pbo - 99090
addons\ui_f.pbo - 102687
addons\ui_f_bootcamp.pbo - 101548
addons\ui_f_data.pbo - 102242
addons\ui_f_exp_a.pbo - 99090
addons\weapons_f.pbo - 102566
addons\weapons_f_beta.pbo - 102192
addons\weapons_f_bootcamp.pbo - 99090
addons\weapons_f_epa.pbo - 99090
addons\weapons_f_epb.pbo - 99090
addons\weapons_f_epc.pbo - 99090

addons\weapons_f_gamma.pbo - 99090

Details

Severity: Major
Resolution: Open
Reproducibility: Always
Operating System: Windows 10 x64
Category: Game Startup

Steps To Reproduce

When i proceed to start my arma 3 through the launcher it give me this same pop up every time

Event Timeline

Police_man created this task.Sep 18 2016, 4:30 PM

Hello,

thank you for the feedback.

When the error pops up please select option to show "View problem details" and send me the details.

Thanks

razazel claimed this task.Sep 20 2016, 9:35 AM

razazel changed the task status from New to Reviewed.

@razazel
did you find a solution to this problem? if so can you tell me it?

I get it that latest update did not help.

Now I would need you to get the crashdumps for me.

To get the crashdump files, please go to the Launcher > Options> Prepare Arma3 troubleshooting report, then save the ZIP file with the report somewhere where you can access it and upload it here.
Or you can look for the crashdumps manually. Crashdump (set of mdmp + rpt + bidmp with same timestamp) files should be located in this directory:
C:\Users\<username>\AppData\Local\Arma 3

Once you have the files in a ZIP, please drag&drop them into the comment box, or (if you encounter any issue with uploading it here) upload them to some free file sharing service (for example Dropbox) and post the link to the files into the comments.

Thank you

Also, verify integrity of your game cache. It is possible that the launcher is corrupt.

You can also try to run the game by running the Arma3.exe diractly with a -mod= parameter.