Hi, bought the game 17/09/2016 and it will not run on my MSI GS60 laptop, the launcher starts and the Battle eye service starts (or at least thats what the launcher is telling me) but no game. The game is apparently running according to steam and windows task manager. I also have an Alienware Alpha R1 system which plays the game fine. I'd really like to play on the laptop though as its more convenient for me.
Description
Description
Details
Details
- Severity
- Major
- Resolution
- Open
- Reproducibility
- Always
- Operating System
- Windows 10 x64
- Category
- Game Startup
Steps To Reproduce
I have removed the launcher files from the local directory and verified the game integrity. It replaced those files but still would not run. I have tried disabling antivirus (Avast). And forced the game to use the NVIDIA card in the laptop rather than auto selecting.
Event Timeline
Comment Actions
Forgot to mention when I force close the game from Task Manager I get this error 0x00000001 – UNABLE_TO_INIT_DXGI I have rolled back drivers to no positive outcome. Included my report.
Comment Actions
Hello,
the report that you have uploaded seems to be corrupt, would you mind uploading it again?
This laptop should have no issues running the game, did you try running the game directly by running the exe file? (you might need to run it with -mod= param). Also did you enabled/disable any additional parameters?
Thanks
Comment Actions
I have not enabled or disabled anything from within the launcher, I have modded the .cfg file slightly but this was after i had tried it multiple times.
I have uninstalled and reinstalled 3 times now and still the problem persists. Thanks for your help.